Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** **Primary Responsibilities:** + Maintain a large inventory of application delivery controllers (load balancers - F5, A10, AVI, WAF,NGINX, etc) alongside a team of engineering colleagues (~10 U.S. based engineers and ~10 International engineers on the team) + Positively contribute to over 99.99%+ application uptime by deploying load balancers and configuring load balanced applications + Effectively troubleshoot complex network layer 1-7 issues while clearly and concisely communicating status updates to stakeholders until resolution + Execute assigned projects in a timely manner without causing application impact while following change control process requirements + Projects such as: load balancer software or hardware upgrades, onboarding applications to Web App Firewalls, migrating applications along with WAF to cloud infrastructures, and deploying SSL/TLS inspection, amongst others + Engineer innovative ways to solve problems and build helpful tools using scripting/automation focus with a software engineering mindset + Automate repeatable tasks using scripting languages and/or Ansible/Chef/Puppet/Jenkins/etc tools + Document topology diagrams and MOPs for repeatable manual engineering tasks + Secure applications from malicious HTTP/S traffic using web application firewalls + Respond to high priority on-call engagements within 15 minutes in a rotation one out of every 4 weeks from 8am to 8pm IST + Able to work occasional weekends and nights during off hour change windows as necessary to support the business + Generally work is self-directed and not prescribed + Works with less structured, more complex issues + Serves as a resource to others in addition to individual engineering contributions + Ideal candidate has experience on F5 LTM, F5 GTM (DNS), F5 ASM (AWAF), F5 SSLO, A10 load balancers, AVI load balancers, Shape Bot Protection, major cloud provides native console tools such (AWS, Azure, GCP), F5 XC, Cloud Flare, Imperva and scripting automation + Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so **Required Qualifications:** + Graduate degree or equivalent experience + 5+ years of experience troubleshooting and maintaining application delivery controllers (load balancers such as F5, AVI, A10, Citrix, WAF etc) + 4+ years of experience troubleshooting and maintaining other network appliances (switches, routers, firewalls, proxies, etc) + 3+ years of experience automating network infrastructure tasks + 3+ years of experience supporting cloud native applications in Azure, GCP, or AWS + 1+ years of experience and knowledge on handling AI Technologies. Automating and budling self serve capabilities in the area of Security + Web Application Firewall - F5 ASM, SaaS based WAF solutions like F5 XC, Cloud Flare, Imperva & troubleshooting, application security knowledge - mandate and F5 product administration + Cloud - Azure based web application & firewall (Azure native) _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._