NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. _We are currently seeking a System Administrator to join our team in Heredia, Costa Rica._ ***** **NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.** **System Administrator** _The Systems Administrator is responsible for complex support of the company's information technology, applications and servers, which includes analysis, installation, testing, maintenance, operations, planning, response to service outages, and other problems._ **Position overview** _This position ensures the integration of various elements of technology so that they function effectively for end users. The Systems Administrator work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action._ **Position's General Duties and Tasks:** + _The Systems Administrator maintains and monitors software and servers ensuring proper administration of software licensing and updates._ + _The position may configure, maintain, and monitor security access control systems._ + _The position may work with the disaster recovery function in planning and coordinating business continuity efforts, including backup and restoration of data and ensuring high systems availability._ + _Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas._ + _Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed._ + _Follows established guidelines/procedures._ **Qualifications** **Must have Skills:** + _3+ years of corporate IT experience with general networking and server knowledge_ + _Working knowledge of all Microsoft Office applications, including Word, Excel and Access_ + _Experience with SolarWinds, Virtual Private Networks (VPN), Cisco ASA Firewalls, and/or Powershell_ + _Must be passionate about contributing to an organization focused on continuously improving consumer experiences_ **Nice to have, but not required:** + _SolarWind_ + _Powershell_ **Education Requirements** + _Bachelor's Degree in Computer Science, Information Technology, or equivalent job experience_ **About NTT DATA Services** NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. _NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit_ https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . _Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email_ EEOOfficer@nttdata.com f _or assistance._