NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. _We are currently seeking a Network Technician to join our team in Heredia, Costa Rica._ ***** **NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.** **Network Technician** _Specifically, this is a Citrix NetScaler role for managing and operations of NetScaler’s. This is a Traffic Management role with a focus on networking._ _A Network Technician provides technical expertise in the management of a public and/or private network; tests and analyzes network facilities, including network control software, routers, switches, lines, modems, adapters and servers._ **Position overview** _The Network Technician performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations._ _Typically, works on semi-routine assignments._ **Position's General Duties and Tasks:** + _The Network Technician installs, supports and/or maintains LANs and/or WANs; evaluates and recommends networking products and software upgrades._ + _Performs technical analyses of software, hardware and transmission facilities using various diagnostic tools in support of efficient network operations._ + _Monitors data traffic and controls network resource performance to ensure high-quality transmission._ + _Identifies, diagnoses and resolves technical problems related to network failure/integrity and usage of PC hardware and software._ + _Decisions are typically focus on interpretation of area/department policy and methods for completing assignments._ + _Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction._ + _Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion._ **Qualifications** **Required Qualifications:** + _High School Diploma_ + _Less than years of experience in Network Administration_ + _Experience providing technical expertise in the management of a public and/or private network_ + _Experienced testing and analyzes network facilities, including network control software, routers, switches, lines, modems, adapters and servers_ + _Must be passionate about contributing to an organization focused on continuously improving consumer experiences_ **Preferred Qualifications:** + _Bachelor's Degree in a Technical Field_ + _Networking related Certification_ **Education Requirements** + _High School Diploma_ **About NTT DATA Services** NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. _NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit_ https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . _Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email_ EEOOfficer@nttdata.com f _or assistance._