ND VESH, Overnight Veterinary Client Service Representative
Ethos Veterinary Health
Overnight Veterinary Client Service Representative
Are you an experienced Client Service Representative with strong leadership skills, looking for a collaborative, team-focused environment dedicated to exceptional patient care and outstanding client service?
Your search ends here! North Dallas Veterinary Emergency and Specialty Hospital (ND VESH) is a cutting-edge, state-of-the-art facility in Frisco, TX, and we’re excited to welcome talented professionals like you to our growing team!
Compensation:$18 - $22 depending on experience Schedule:Full Time (3 x12 hour shifts)Thursday - SaturdayWhat You Can Expect:
The purpose of this position is to provide outstanding client service. Our Client Service Representatives (CSR) have many duties ranging from answering the phone, differentiating between routine and emergency cases, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.
Our CSRs must enjoy working with people and diverse clients and is caring, friendly, and efficient. Creates a warm and welcoming impression. Remains professional and courteous while handling multiple tasks with many interruptions. Firmly believes in the quality of care provided and communicates this sense of assurance to clients. Understands our services and recommendations and clearly communicates them to clients. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations.
Ultimately, it is the CSR who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized.
Essential Functions:
Our CSRs must enjoy working with people and diverse clients and is caring, friendly, and efficient. Responsibilities include, but are not limited to:Creates a warm and welcoming impression.Remains professional and courteous while handling multiple tasks with many interruptions.Firmly believes in the quality of care provided and communicates this sense of assurance to clients.Understands our services and recommendations and clearly communicates them to clients.Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous.Remains calm and collected in the face of emergency situations.About You:At least two years of recent experience in a veterinary or medical environment, with increasing responsibilities.Ability to submit to drug screening as we are a drug-free workplaceKnowledge of general office practices and procedures, Client Service Representative(receptionist) duties, and telephone techniques.Demonstrate ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.Experience maintaining patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records.Ability to complete assigned tasks in the time allotted without direct supervision.Demonstrate the ability to show empathy toward clients and treat animals with respect and compassion.Excellent interpersonal communication skills.A commitment to outstanding client service.Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills.Why North Dallas VESH?
At North Dallas Veterinary Emergency and Specialty Hospital (ND VESH), we’re building a team of experienced professionals who are passionate about patient care and excited to foster a culture of teamwork, kindness, trust, and fun. We believe in valuing each person as an individual, utilizing the unique experiences and knowledge they bring to the table.
Our leadership is committed to supporting your professional development, encouraging mentorship, and embracing new ideas. Whether you're looking to expand your skills or take on a leadership role, we’re here to help you reach your goals.
What Sets Us Apart:A culture that prioritizes teamwork and mutual respect.A leadership team that values your voice and encourages growth.A fun, collaborative environment where everyone is driven to make a positive difference.Benefits Include:401(k) with matchingHealth, Dental, and Vision insuranceHealth Savings Account (HSA) / Flexible Spending Account (FSA)Life and Disability insurancePaid Time Off (PTO) and HolidaysEmployee Assistance Program and Discounts (including Pet Discount)Professional development and tuition assistanceUniform stipendRetirement planWe would love to hear from dedicated veterinary professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!
For more information about our hospital, please visit www.ndvesh.com
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse
Client Services, Client Service Representative, Receptionist, Veterinary Receptionist, Veterinary Client Service Representative
Are you an experienced Client Service Representative with strong leadership skills, looking for a collaborative, team-focused environment dedicated to exceptional patient care and outstanding client service?
Your search ends here! North Dallas Veterinary Emergency and Specialty Hospital (ND VESH) is a cutting-edge, state-of-the-art facility in Frisco, TX, and we’re excited to welcome talented professionals like you to our growing team!
Compensation:$18 - $22 depending on experience Schedule:Full Time (3 x12 hour shifts)Thursday - SaturdayWhat You Can Expect:
The purpose of this position is to provide outstanding client service. Our Client Service Representatives (CSR) have many duties ranging from answering the phone, differentiating between routine and emergency cases, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.
Our CSRs must enjoy working with people and diverse clients and is caring, friendly, and efficient. Creates a warm and welcoming impression. Remains professional and courteous while handling multiple tasks with many interruptions. Firmly believes in the quality of care provided and communicates this sense of assurance to clients. Understands our services and recommendations and clearly communicates them to clients. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations.
Ultimately, it is the CSR who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized.
Essential Functions:
Our CSRs must enjoy working with people and diverse clients and is caring, friendly, and efficient. Responsibilities include, but are not limited to:Creates a warm and welcoming impression.Remains professional and courteous while handling multiple tasks with many interruptions.Firmly believes in the quality of care provided and communicates this sense of assurance to clients.Understands our services and recommendations and clearly communicates them to clients.Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous.Remains calm and collected in the face of emergency situations.About You:At least two years of recent experience in a veterinary or medical environment, with increasing responsibilities.Ability to submit to drug screening as we are a drug-free workplaceKnowledge of general office practices and procedures, Client Service Representative(receptionist) duties, and telephone techniques.Demonstrate ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.Experience maintaining patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records.Ability to complete assigned tasks in the time allotted without direct supervision.Demonstrate the ability to show empathy toward clients and treat animals with respect and compassion.Excellent interpersonal communication skills.A commitment to outstanding client service.Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills.Why North Dallas VESH?
At North Dallas Veterinary Emergency and Specialty Hospital (ND VESH), we’re building a team of experienced professionals who are passionate about patient care and excited to foster a culture of teamwork, kindness, trust, and fun. We believe in valuing each person as an individual, utilizing the unique experiences and knowledge they bring to the table.
Our leadership is committed to supporting your professional development, encouraging mentorship, and embracing new ideas. Whether you're looking to expand your skills or take on a leadership role, we’re here to help you reach your goals.
What Sets Us Apart:A culture that prioritizes teamwork and mutual respect.A leadership team that values your voice and encourages growth.A fun, collaborative environment where everyone is driven to make a positive difference.Benefits Include:401(k) with matchingHealth, Dental, and Vision insuranceHealth Savings Account (HSA) / Flexible Spending Account (FSA)Life and Disability insurancePaid Time Off (PTO) and HolidaysEmployee Assistance Program and Discounts (including Pet Discount)Professional development and tuition assistanceUniform stipendRetirement planWe would love to hear from dedicated veterinary professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!
For more information about our hospital, please visit www.ndvesh.com
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse
Client Services, Client Service Representative, Receptionist, Veterinary Receptionist, Veterinary Client Service Representative
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