When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME US CAS Programs Job ID 2025-227305 JOB OVERVIEW The National Senior Resource Counselor (NSRC) is responsible for increasing initial in-person presentations (IPP) and move-ins within their portfolio of communities from leads referred by referral agencies and assigned lead sources. The scheudle for this position is 2:30pm-11pm ET Tuesday through Saturday. RESPONSIBILITIES & QUALIFICATIONSResponsibilities:
Essential Duties:
• Responding to leads from multiple channels (phone, email and website)
• Entering leads into the Sunrise lead database application
• Reviewing all Sunrise options with the referral agency representative
• Contacting the lead and setting up the IPP
• Primary point of contact for the referral agency and/or customer until the community Director of Sales (DS) establishes contact
• Positioning Sunrise Senior Living as a preferred provider
• Strengthening professional relationships with the referral agencies
• Implementing sales strategies
• Achieving sales targets
Experience and Qualifications:
• Bachelor's degree from an accredited college or university preferred
• Two to five (2-5) years sales experience
• A demonstrated track record of closing sales
• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication and the ability to facilitate group presentations
• Excels in organizational, time management skills
• Ability to customarily and regularly exercise discretion and independent judgment
• Manages conflict effectively
• Demonstrates good judgment, problem solving and decision making skills
• Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
• Ability to work weekends and flexible hours, available for our customers at peak service delivery days and time, reflective of our Leadership Excellence Staffing
• Proven ability to work without daily supervision in a home-office environment
• Must be willing to work some weekends and some holidays (shift work)
Sunrise maintains a safe and drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a background check and drug test.
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ABOUT SUNRISEReady to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday payDaily Pay offered to get paid within hours of a shift (offered in the U.S. only)Tuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirementsApply today to learn why Sunrise Senior Living is a certified Great Place to Work®
PRE-EMPLOYMENT REQUIREMENTSSunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMERSelected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
SEARCH FIRM REPRESENTATIVES PLEASE READ CAREFULLY:
Sunrise Senior Living is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to Sunrise Senior Living by any means, be it via email, the Internet or directly to hiring managers at Sunrise Senior Living in any form without a valid written search agreement in place for that position will be deemed the property of Sunrise Senior Living, and no fee will be paid in the event a candidate is hired by Sunrise Senior Living as a result of such unsolicited referral or through any other means.