About the Role: We are seeking a National Operations Manager to bring together our Retail functions, ensuring they operate optimal standards. You will be pivotal in driving increased revenue and margin through our activities in remote village accommodation sites. Seeking someone who excels at bringing high-level concepts to life and is eager to lead and be hands on where necessary in day-to-day operations such as marketing, stocktaking, and range management.

Key Responsibilities:
 

Unify Retail Functions: Integrate functions to operate seamlessly and efficiently.Revenue and Margin Growth: Drive increased revenue and margin through effective site management and operational strategies.Site Engagement: Engage with sites regularly to bring vision to life and ensure consistent standards across all locations.Retail Expertise: Leverage your retail experience to think differently and innovate, catering to the unique needs of our business.

Team and Scope:
 

Collaborative Team: Work with the existing retail team (4) and build as growth ensues Influence: Parter with Site level leadership to show value in driving retail activities. Growth: responsible for revenue generation through micro markets, vending machines, new offerings & merchandising.National Scope: Oversee operations across a broad geographical area, ensuring consistent performance and growth.Site Presence: Maintain a strong presence at sites, operating on a 5:2 (Monday to Friday) schedule with significant site engagement.

About You:

Retail Background: Experience in operational roles within complex retail landscapes (supermarkets, liquor, QSR or similar)Agile: Ability to thrive in an emerging company environment, building functions from the ground up.Resilient and Innovative: Resilient in the face of challenges and innovative in finding solutions.Metrics-Driven: Understand and implement key metrics such as venue and gross margin, rebates, store growth, vending machine performance, labor right-sizing, rebate improvement, and inventory turnover days.

What We Offer:

Dynamic Work Environment: Join a team that is passionate about developing our retail offering (in addition to our Catering, Cleaning and Facilities Management expertise)Growth Opportunities: Be part of an emerging company with opportunities for professional growth and development.Collaborative Culture: Work closely with Operations and Support teams to drive overall group success.

If you are an avid retailer with a desire to get to the site, engage with teams, and drive operational excellence, we want to hear from you! Apply now to join our team and make a significant impact on our retail operations.

About Us
Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, we own 9,000 permanent rooms across QLD, NSW, and WA, and operate more than 20,000 rooms in client-owned properties in remote regions of WA and SA. Our services include accommodation, food services, housekeeping, and property maintenance. With over 40 years of experience, Civeo supports individuals who live and work away from home.
We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land.
We're safe, welcoming and proud to encourage Aboriginal & Torres Strait Islander people to join us.