Position Summary:

The National Critical Facility Specialist is responsible for supporting, maintaining, and optimizing mission-critical infrastructure across multiple national sites. This individual will possess all the technical and leadership competencies of a Lead Critical Facilities Technician (CFT), with added emphasis on operational oversight and cross-site coordination. The role requires extensive travel (up to 75%) to ensure consistent standards, rapid response, and operational excellence across geographically dispersed facilities.

Benefit Information:  

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

 

Key Responsibilities

Serve as the subject matter expert (SME) for critical facility operations across national sites. Lead and support the installation, maintenance, and repair of electrical, mechanical, and HVAC systems. Conduct site audits, risk assessments, and operational readiness evaluations. Collaborate with site leads and engineering teams to implement best practices and standard operating procedures (SOPs). Provide mentorship and training to local CFT teams. Respond to critical incidents and support root cause analysis and resolution. Ensure compliance with safety, environmental, and operational standards. Coordinate with vendors, contractors, and internal stakeholders for project execution and maintenance activities. Maintain detailed documentation and reporting for all site visits and interventions. Perform testing and make rounds to ensure system integrity and performance. Ensure strict adherence to critical facility work rules and safety procedures. Enforce all applicable Federal, State, and local rules, codes, and regulations. Guide daily, weekly, and monthly walk-throughs of customer facilities in support of data center and office operations. Operate standard office equipment and utilize basic computer skills. Use Microsoft Word, Excel, and Outlook for daily communication and reporting. Perform preventive maintenance on all building equipment. Assist with scheduling of preventive, contracted, and general maintenance with minimal disruption to building services. Respond promptly to emergency situations and customer concerns. Review verbal and written operating reports regarding critical systems and ongoing preventive maintenance. Coordinate subcontractors and crews for project execution and support.

Qualifications:

Proven experience as a Lead Critical Facilities Technician or equivalent. Strong understanding of electrical and mechanical systems, including UPS, generators, CRAC units, and BMS. Operational experience in managing or supporting multiple critical infrastructure sites preferred. Ability to travel up to 75% nationally, often on short notice. Excellent communication, leadership, and problem-solving skills. Familiarity with industry standards such as NFPA, OSHA, and ASHRAE. Certifications such as EPA Universal, NFPA 70E, or equivalent are a plus.

Preferred Attributes:

Adaptability to diverse environments and operational challenges. High attention to detail and commitment to safety. Strong organizational and documentation skills. Ability to work independently and as part of a cross-functional team. • Ten (10) years' experience as HVAC technician in commercial data center setting is preferred   
  ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 12P, EMN, MK, EM, 1141, 3E0X2