Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

Position Summary

Serves as the primary partner for a designated group of national account executives to coordinate and implement projects and requests for their customers.

Major Tasks and Responsibilities

Oversees and resolves multi-task service requests from national account executives.Facilitates timely correspondence to address customer needs and maintain business relationships.Collaborates with national account executives and customers to analyze and resolve escalated service performance issues.Coordinates with field personnel and upper management when customers do not receive required services.Recommends post-incident reviews and implements corrective actions to prevent recurrence.Delivers verbal and written communication to senior executives.

Preferred Qualifications

Bachelor’s degree in business or a related field.2+ years of transportation or customer service experience.Proficiency in Microsoft Office and AS400.

Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.