MXN - Director of Commercial Sales & Customer Service
Insight Global
Job Description
Our client, a leader in North American trucking and transporting, is looking for a Director of Commercial Sales & Customer Service for their Mexico City location. This role will be leading a team of 24 sales and customer service individuals spanning across 3 lines of business (Trucking, Inner-modal (train), and Van/Truck Load. The primary responsibility of this position is to provide strategic leadership across these divisions to meet the goals established by the General Manager over the branch. This person should have industry experience in transportation along with the ability to analytical assess the divisions and set strategy. This position works in a variety of departmental and cross-functional sales projects, initiating and managing continuous improvement activity, leading sales & customer service meetings and facilitating communication within and from the Sales & Customer Service departments, ensuring superior service to our customers.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
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Skills and Requirements
Industry Experience in trucking & transportation
Proven experience leading a successful sales or customer service team
8+ years of experience in relative industry or managing teams
Bachelors or relative work experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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