Join us as a Multinational Client Service Coordinator to take your career to the next level with a global market leader. Make your mark in Multinational AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers’ global insurance needs. How you will create an impact This is a fantastic entry level role where you will have the opportunity to work with Fortune 500 clients for a large global insurer. You will work with an interesting portfolio in a dynamic team with great career progression opportunities. Some of the key responsibilities include: + Data consolidation & integrity + Provide coordination across functions in AIG and work on projects, which will impact the wider team. + Support and maintain relationships with internal and external stakeholders (Producing & Issuing offices, captive brokers, clients, claims, reinsurers etc). + Coordinate across functions in AIG’s network with a portfolio driven, client focused approach to obtain accurate and relevant information on Intercompany movements, issuance of local and NP policies, reconciliation issues and remittance flows. + Gather, consolidate, and share post-mortem from previous year’s portfolio experience and identify remediation across functions and E2E milestones. + Be the central point of contact for monitoring and execution of premium administration of assigned portfolio. + Support with onboard new and renewal accounts, whilst resolving account queries and escalating them as required. + Provide internal and external reporting and data analysis in alignment with pre-agreed servicing terms. + Thoroughly review and monitor all accounts to ensure custom service delivery solutions that support our clients’ needs / commitments. What you’ll need to succeed + Strong Microsoft Excel skills + Good analytical and problem-solving skills. + A proactive work ethic with a willingness to learn in a dynamic environment. + Ability to work independently and collaboratively with a global team. + Excellent communication and interpersonal skills. + Proven time management skills, with the ability prioritize and manage multiple tasks. + Experience in a customer facing or client support role. Ready to take your career to the next level? We would love to hear from you. #LI-AIG At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: UW - Underwriting AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd