**Required Qualifications** + 10+ years of management experience leading large, diverse teams (50+ resources). + Proven ability to manage team leads and mentor junior-level project resources. + Strong understanding of PMI methodology and high-level ITIL Foundation practices. + Demonstrated success in managing distributed teams across multiple time zones. + Experienced in firefighting and problem-solving in high-pressure environments. + Skilled in stakeholder engagement, including executive-level communication. + Proficiency in resource planning, schedule management, and cross-functional collaboration. **Preferred Traits** + Team builder with a passion for professional development. + Strategic thinker with a hands-on, tactical mindset. + Calm under pressure and proactive in identifying operational improvements. + Flexible and adaptable to the changing needs of a dynamic service organization. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: + Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program + Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement + Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement + Additional Perks: Employee Assistance Program, Employee Discount Program and more! World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources. WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.