**Additional Information** **Job Number** 25043316 **Job Category** Information Technology **Location** Thailand Area Office, 19th Floor, Bangkok, Bangkok, Thailand, 10500VIEW ON MAP (https://www.google.com/maps?q=Thailand%20Area%20Office%2C%2019th%20Floor%2C%20Bangkok%2C%20Bangkok%2C%20Thailand%2C%2010500) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **OVERVIEW** In this leadership position, the Associate holds Accountability for the properties in scope. + Key focuses in this role are: + Lead and operate the iT disciplines for the properties assigned and managed offices in scope. + Manage a team of iT resources. + Provide support to Cluster iT Director for Owner relations and negotiations on iT matters. + Once handed over from the Cluster iT Director, accountable for new opening/acquisition construction oversight. + Accountable for new opening/acquisition countdown and live operation. + Management Property Internet Support + Support Cluster iT Director on vendor management + Responsible for day to day Hotel and Company Office iT operations as assigned. + Act as Cluster iT Director in his/her absence. **STAKEHOLDERS** + Area Director iT Operations + Regional Director iT Operations + Continent iT Team + Property Management primarily the GM and DOF and other Executive Committee team members + Infrastructure vendors + Local hardware, software and service vendors + Business leader of the company managed offices **MEASUREMENT OF SUCCESS** + **General** + Meet or exceed SP rating for assigned balanced scorecard and annual goals. + Meet Network security compliance. + Support operations directions and tie effectively to the iT long range plan. + Pass technology related Internal and PCI audits. + Meet iT PCI related audit compliance. Meet iT Technology Internal Audit compliance. + Manage iT costs and reduce where feasible. + Remediate appropriate findings from owner audits. + Ensure process and procedures for PI management including guest engagement, installation support, regular maintenance and test are properly rolled out and generate the PI related reports. + **Product** + Work with Cluster iT Director on certifying new products as required. + Facilitate technology pilots are managed effectively. + **People** + Foster positive relationships with all stakeholders. + Ensure Vendor relationships are highly collaborative and contracts/service levels are appropriate. + Accomplish Associate related initiatives. + Meet Engagement Score targets. + Be seen as an effective individual contributor and team player. + Be seen to demonstrate leadership competence through effective and considerable delegation. + As appropriate, grow existing iT Clusters. Make recommendations to Cluster iT Director regarding the long term Organization structure. + Ensure vacation planning is effective for all direct reports. + Ensure the accomplishment of iT Induction for new Property Leadership team members, business council and cluster operation leaders. + Mentor 2 high potential Associates on an ongoing basis. + Readily critique own behavior to acknowledge mistakes and improve future leadership performance. + Act independently to improve and increase skills and knowledge. + **Process** + Activate iT escalation on a timely and effective basis, follow up and close out. + Facilitate iT CAPEX preparation for properties according to the schedule. + Take a lead role in any major finding remediation efforts. + Meet Marriott’s Security Standards and PCI requirements in the properties. **SPECIFIC SKILLS & EXPERIENCE REQUIRED** Ability to travel locally within cluster properties on a frequent basis and internationally on occasion. Excellent oral/written communication and presentation skills, with emphasis on business oriented material. + **Solid knowledge of:** + Server and Active Directory Architecture and Security implementation. + Windows Server Operating System and Active Directory. + Desktop Operating Systems and Desktop Management (GPO). + Outlook email + Approved mobile devices. + Current field technology architecture and future strategy. + A&C principles and related iT design standards. + Hotel and Regional/Area operations. + iT organization and resources available. + LAN Networks. + iT Vendor contracts including Property Internet. + Operational and technical experience with Hospitality Management Systems both back of the house and guest facing. + The different brands/management groups our Company manages and the different relationship of a Franchise Hotel. + Understanding of all of the Company’s technical standards and MIPs. + **Basic knowledge of:** + Accounting rules and financial reporting. + Windows Scripting. + Excel, Database and web reporting tools. + **Experience** + Minimum 2 years project management experience. + Minimum 3 years in an Associate Supervisory role. + Minimum 2 years experience of working with people of diversified cultures and values in the Asia Pacific Continent. + Proven negotiation skills. + **Other** + 24X7 availability. Capable of managing multiple assignments simultaneously. Team player attributes and encourages teamwork. Demonstrated ability to lead multi-discipline teams, resources as well as complex business projects. **SPECIFIC SKILLS & EXPERIENCE DESIRED** + Hotel or Hospitality Management education or Bachelor’s degree level or equivalent. + Awareness of global hospitality technology trends. + Back of the house and guest facing operational and technical experience with hospitality management systems. **PRE-REQUISITES** + Prior experience in operating or opening one of our Company Managed Hotels, alternatively prior experience in operating or opening one of our competitor Hotels + Competent written and spoken English skills. + Proven leadership skills. + Past Project Management and Organization skills. Same Posting Description for Internal and External Candidates _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.