Our Story:

At our Distribution Centers in North Carolina and Virginia, we use innovative technologies, strategies, and processes to anticipate and exceed customer expectations. Our DC team is responsible for the strategic transportation and distribution of merchandise through our multichannel supply chain while associates at our Customer Contact Center provide world-class support. We are always hiring individuals who enjoy solving problems, troubleshooting, and working toward creative solutions.

J. Crew

Multi-Craft Maintenance Technician – Level I & Level II

Location: Lynchburg, VA

Overview:

We are seeking highly skilled technicians to maintain and improve the reliability of our automation and facilities equipment in a fast-paced distribution environment. These positions are critical to meeting safety, production, and quality targets for J. Crew, Madewell, and Factory operations.

Available Roles

Placement will be based on skills, knowledge, and experience.

Maintenance Technician I

Industrial technician with intermediate troubleshooting skills in mechanical and electrical systems.

Key Responsibilities:

Execute weekly/monthly/quarterly PMs and lubrication tasksReplace belts, chains, filters, fuses, and standard wear partsUse multimeters to check circuits (120VAC and below)Assist in mechanical alignments and basic vibration/temperature checksRead schematics and use measuring toolsEnter detailed CMMS work order completion comments

Maintenance Technician II

Advanced technician able to independently troubleshoot and repair automation systems.

Key Responsibilities:

Perform advanced diagnostics on motors, drives, PLCs, and 3-phase equipmentUse IR thermography, vibration analysis, and condition monitoring toolsTroubleshoot 1000VAC and below, and 28VDC circuitsReplace control cards, gear reducers, pumps, and motorsLead and mentor junior techs; support complex equipment retrofits

Core Competencies ExpectedSafety Awareness – Follows LOTO, PPE, and facility safety procedures without exceptionTechnical Aptitude – Demonstrates strong mechanical and electrical knowledge across industrial systemsProblem Solving – Diagnoses root causes and implements reliable, timely fixesCommunication – Effectively communicates with team and documents work clearly in CMMSTeamwork – Collaborates effectively, willing to support peers and shift needsContinuous Improvement – Looks for opportunities to improve equipment reliability and personal skillset

What You'll DoPerform scheduled and reactive maintenance on conveyors, sorters, packaging, and facility systemsInstall and repair mechanical drives, couplings, chains, belts, and gearboxesRead/interpret electrical and mechanical schematicsUse CMMS to document activities and generate follow-up work ordersExecute fabrication, basic to advanced machine diagnostics and repair, and light construction tasksTroubleshoot and repair electrical and automated control systemsAdherent to 6S and Lean maintenance principlesWork independently or with a team in a high-volume setting

RequirementsHigh School Diploma or GEDValid Driver’s LicenseTechnical certifications or coursework in electrical or mechanical systems preferred1–3 years (Tech I) or 3+ years (Tech II) industrial maintenance experienceProven ability to work at heights, in confined spaces, and in all facility areas

Work Schedule & BenefitsFull-time; shift availability varies by business needOvertime, weekends, and holidays as requiredMedical, dental, and life insurance401(k) match, paid vacation and holidaysMonday - Thursday 6a-4p ETTuesday - Friday 6a-4p ET

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity, and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

 

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.