Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Role Summary:

Our new South Africa Technology and Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC
leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.

We are looking for candidates who bring in-depth market experience, who see
technology as a way to enable and drive human innovation and who want to be a
part of a community of solvers, to tackle the biggest challenges in society.

If you are looking for a career where every day is different, where challenges are
complex and where you can make a real difference, then we want to hear from you. By choosing to join the SATIC, you are choosing to work with teams all over the world, harnessing the power of world leading tech and making a difference to real peoples lives.

Qualifications / Certifications required:

● Bachelor’s degree in Computer Science, Information Technology, or a related

field.
● A relevant certification in MuleSoft is desirable

Experience required:

● Proven hands-on experience of 1+ years working as a MuleSoft Developer or
Designer
● Strong expertise in designing and implementing MuleSoft integration
solutions using Anypoint Platform
● Proficiency in developing APIs, connectors, flows, and handling data

transformations using MuleSoft
● In-depth understanding of integration patterns, methodologies, and best
practices
● Experience with full software development lifecycle (SDLC) in an Agile
environment
● Familiarity with other integration tools and technologies is beneficial
● Excellent problem-solving skills and the ability to work in a collaborative team
environment
● Strong communication skills to effectively interact with stakeholders,
business users, and technical teams

Responsibilities of role:

Technical Responsibilities:

● Design, develop, and implement MuleSoft integration solutions to connect
various systems, applications, and data sources.
● Create and maintain robust integration architecture using MuleSoft's
Anypoint Platform, ensuring scalability, reliability, and performance.
● Design and develop RESTful APIs and SOAP web services using MuleSoft,
adhering to best practices and standards.
● Implement data transformations and mappings between disparate systems,
ensuring accurate and efficient data flow.
● Develop comprehensive error handling and logging mechanisms to ensure
system stability and ease of troubleshooting.
● Collaborate with cross-functional teams including business analysts,
architects, and QA teams to understand integration requirements and deliver
effective solutions.
● Conduct and participate in code reviews to ensure code quality,
maintainability, and adherence to coding standards.
● Perform unit testing, integration testing, and debugging of MuleSoft
applications to identify and resolve issues.
● Create and maintain comprehensive technical documentation for developed
integrations, APIs, and related processes.
● Implement security measures such as OAuth, SSL, and encryption to ensure
the confidentiality and integrity of data in transit.
● Identify and implement performance optimization techniques to enhance the
efficiency of MuleSoft integrations and reduce latency.
● Utilise version control systems, such as Git, to manage and track changes to
MuleSoft projects and configurations.
● Implement CI/CD pipelines for MuleSoft applications to automate testing,
deployment, and monitoring processes.
● Stay abreast of MuleSoft platform updates, industry trends, and best
practices to continuously improve development processes and contribute
innovative solutions.
● Contribute to the continuous improvement of integration processes and
standards

Commercial

● Ability to work with engagement leadership to ensure accurate and
achievable resourcing planning
● Ability to balance required engagement skills with commercial profitability

General

● Maintain and increase Mulesoft certifications
● Maintain and improve internal team skills, processes and ways of working.
● Manage, mentor and coach other colleagues.
● Participate in the PwC culture, practices and teams.

Desirable skill sets include:

● Strong presentation and communication skills
● Strong aptitude; logical and analytical ability

Role related attributes:

● Facilitating discovery workshops
● Documentation of requirements
● Translation of client requirements into designs and solutions
● Management of design and requirement issues and change requests
● Gap analysis and capability mapping
● End User Training and other user adoption activities
● Developing project delivery roadmaps
● Reporting of delivery performance, risks and issues

* Industry experience required:

● Industry specialist knowledge in Financial Services (Banking, Insurance or
Wealth Management) beneficial

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

April 30, 2025