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At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Management Trainee - Accounts Payable - Vendor Master Data Management
We are looking for a candidate with a good understanding and ability to perform day-to-day Vendor Master Data operations while meeting the agreed metrics.
In this role, the shortlisted candidate will be responsible for vendor creation modifications in general. specific focus for this role is on vendor modifications related requests (ex: bank detail changes, address name changes etc.) for procurement-based vendors. Coordinate with sales, procurement, and other relevant finance teams within to resolve queries / issues related to vendor creation modification requests received. Be a subject matter expert at the floor to allocate work and guide team members and also Document and train the teams on process changes/ updates.
Responsibilities:
• Create / Modify vendor master record as per the request received following the defined procedures.
• Ensure accuracy, consistency, and completeness of Vendor master data records.
• Regularly update vendor information based on business requirements.
• Adhere to data governance policies, regulatory requirements, and industry standards.
• Adhere to the process controls to prevent unauthorized changes to Vendor master data.
• Act as first point of contact for escalations to resolve any outstanding queries from HR and other teams
• Coordinate with HR, procurement, sales and Finance team to gather required information for new vendor creation or to update existing Vendor data.
• Make corrections to the vendor master data as per the guidance received from quality and audit teams.
• Maintain 100% accuracy turnaround time in processing master data requests received and support delivery Manager in circulating necessary reports.
• Research on errors and create Root Cause Analysis (RCA) and work with SME and manager to develop Corrective Action and Preventive Action (CAPA).
• Update Standard Operating Procedures (SOPs) based on the updates received from time to time.
• Support in data sharing across departments while adhering to data security protocols.
• Support quality/audit teams in master data audits and share relevant support documents with appropriate approvals as and when requested.
• Support and contribute to data collation for metrics and report / dashboard building for agreed operational metrics.
• Required hands-on experience in using excel to create reports, Pivot table, formatting and cleansing the data.
• Be vigilant and find inefficiencies in processes and work with the transformation team to propose solutions for betterment.
• Work with manager to publish daily health metrics to internal management and raise caution on any challenges.
• Update exception log for process related exceptions as and when they occur.
Additional Responsibilities:
• On daily basis coordinate with Manager on distribution of the work based on resources available for the day.
• Review/update Standard Operating Procedures (SOPs) as and when changes are approved by AP /HR team.
• Develop and maintain comprehensive documentation related to processes, best practices, and resolutions.
• Periodically perform vendor master data validation checks / cleansing tasks and highlight to AP /HR teams on the observations and correction required if any.
• Adhere to internal compliance policies and guidelines established by the management on daily operational activities.
• Identify process improvement projects and work with SMEs and Transformation to formalize the solutions and support in implementation on the ground
• Review /update Root Cause Analysis (RCA) provided by the accountant and work with -SMEs in formalizing the resolutions and update them into SOPs.
• Partner with SME to gather and record process updates and resolutions for exceptions and educate the teams.
• Involve and contribute to operational governance meetings at country / Business Unit (BU) level.
• Perform vendor master data sample audit and educate the teams on errors with approved solution. Record errors along with Corrective Action and Preventive Action (CAPA) for the errors.
• Analyze Vendor data change requests to identify trends, patterns, and find opportunities for process improvement.
• Support in implementing automation tools in the process as and when required
• Perform peer to peer Quality check for accuracy and compliance.
• Work with manager and controls teams to review and update the controls from time to time and ensure on the adherence to the defined master data process controls.
• Conduct training sessions and workshops to enhance team knowledge and skills in the assigned scope of work.
• Work with SME and manager to develop health metrics and help to adopt them at the ground level
• Train new joiners / team members on tools systems. Work with manager and transformation teams on recording best practices, support to adopt at the ground level.
Qualifications we look for in you
Minimum Qualifications / Skills
• Bachelor’s degree in commerce or business administration.
• Relevant work experience in a Global environment in Hi-tech, manufacturing and IT distribution industry.
• Experience of working in ERP’s Microsoft Dynamics, Oracle, SAP and AP workflow
• Proficiency in using MS office applications such as Word, Excel, PowerPoint.
• Required to work in US time zones.
• Should have transformation mindset and participated in transformation projects.
• Must have experience in SOP documentation and process mapping.
• Excellent written and verbal communication skills in English.
• Ability to work both individually and in a team environment.
• Excellent problem solving and time management skills.
• Ability to think creatively and highlight the issues on time for better resolution.
• Capable to multitask and complete the tasks accurately.
• Ability to co-ordinate with key stakeholders at various levels and establish relationp in resolving process issues.
Preferred Skills
• Working with Microsoft Dynamics –AX preferred.
• Experience with Advanced Excel Visio will be an advantage.
• Flexible in working late hours, especially during month/quarter end or as per business discretion.
• Experience on working with VMD workflow tools, Oracle, SAP-MDG etc., will be an added advantage.
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorp, and continuous learning opportunities
• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenp status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.