About this opportunity
We are now looking for a IT Managed Services Onboarding Coordinator with telecom managed services background and project management skills. Will be acting as point of contact for new applications and systems onboarding to the IT managed service scope which includes tracking and follow up with technical leads and SMEs to ensure onboarding checklist is being followed.
What you will do
The main responsibilities of Onboarding Coordinator would be :
• Identify the operations SPOCs and work closely with them on all onboarding related activities
• Participate in the design discussion and highlight gaps/issues
• Ensure smooth transition of new Solutions/ expansions/ Applications to production environment
• Ensure compliance and adherence to regulatory, statutory and governance requirements
• Ensure standards of services / SLA’s are aligned with business objectives
• Documents the risks and snags for onboarding completion and coordinate with for timely closure of remediation plans
• Support in tracking of audits, the audit follow-up schedule, and centrally storing audit reports
You will bring
• Education: Graduate in Telecommunications / Computer Science OR similar
• Experience 2+ Years of Experience in IT / Telecom Operations
• Excellent verbal and written English skills along with Project tracking and status reporting.
• Strong stakeholder management skills
• Self motivated for learning and innovation
• Able to balance the task planning along with hands-on work to ensure completing the assigned tasks as per schedule
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 769821