As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise.

You have:

6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech.Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration.Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster.Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed.Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF.

It would be nice if you also had:

Knowledge of RHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker).Knowledge of ticketing tools like ITSM, Incident management, problem management change management.Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews.Troubleshoot issues with worker nodes, maintenance, and scale-out tasks.Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc.Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks.Handling customer issues and ensuring that end-customer services are maintained.MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs.Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix.Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.