Cairo, Egypt
2 days ago
MS Dynamics D365 - Retail Technical Consultant

Job Description:

DXC Technology Egypt is looking for a skilled Microsoft Dynamics 365 Retail Technical Consultant with strong experience in POS (MPOS/CPOS) architecture and customization. You will play a key role in implementing and extending Microsoft D365 Commerce solutions across global retail clients. This includes hands-on development and technical design for in-store systems, POS customizations, and integrations with ERP, payment gateways, and third-party systems.

As a core member of our delivery team, you will collaborate with functional consultants, architects, and business stakeholders to provide scalable and robust technical solutions tailored to the retail domain.

Responsibilities:

Maintain strong client relationships through value-driven consulting, stakeholder engagement, and proactive support.Lead the technical development and customization of Microsoft Dynamics 365 Commerce (Retail) and POS systems (MPOS/CPOS).Configure and extend Store Commerce, Hardware Station, and peripheral integrations (printers, cash drawers, scanners, card readers, etc.).Develop and maintain POS customizations using the Commerce SDK, TypeScript, JavaScript, and .NET.Implement integrations between POS and backend systems such as ERP, payment gateways, fiscal printers, loyalty systems, and eCommerce platforms.Design and deploy offline-first architecture for POS scenarios and ensure high availability and performance.Collaborate with functional consultants to understand business requirements and convert them into technical designs and FDDs.Work with Azure DevOps and Lifecycle Services (LCS) for source control, build/release pipelines, and deployment management.Support end-to-end testing, performance tuning, and go-live deployment for retail and POS solutions.Participate in code reviews, enforce best practices, and maintain technical documentation.Provide Level 3 support for POS issues post-go-live and ensure smooth operations across store networks.

Desired Skills and Qualifications:

5+ years of experience in technical development with Microsoft Dynamics AX Retail or Dynamics 365 Commerce (Retail).Strong development expertise in POS solutions (MPOS/CPOS) using Commerce SDK, C#, TypeScript, JavaScript, and .NET Core.Experience configuring Store Commerce, Hardware Station, Retail Server, and Retail Channel components.Proficient in integrating third-party systems including payment providers, eCommerce platforms, and fiscal compliance tools.Hands-on experience with deployment tools (LCS, Azure DevOps), environment management, and performance diagnostics.Strong understanding of omnichannel retail architecture, store operations, and customer engagement workflows.Experience working with data entities for retail (products, assortments, prices, discounts, registers, etc.).Knowledge of security roles, offline sync, and store database operations in distributed retail environments.Prior experience working with regional or global retailers preferred.

Nice to have skills:

Experience with Power Platform (Power Apps, Power Automate) in the context of retail use cases.Familiarity with ISVs and add-ons like LS Retail or localized fiscal integration tools.Exposure to D365 eCommerce and unified commerce implementations.Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate or similar.

Soft Skills:

Strong analytical and debugging skills with attention to performance and reliability.Excellent communication and collaboration skills with cross-functional teams.Ability to work in a fast-paced delivery environment with tight deadlines.Proactive, detail-oriented, and focused on delivering high-quality technical solutions.Strong problem-solving mindset and customer-oriented approach.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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