*Description* *Medical Practice Patient Representative: Region D, Monday through Friday 8:00am-5:00pm (variable)* Summary: Provides clinical and clerical support to assure smooth daily department operations in assigned medical practice or practices. Assures that the patient and examination area is properly prepared. Region D: This position covers medical offices in Poughkeepsie, Highland, Hyde Park, Rhinebeck, Kingston, Woodstock, Modena Responsibilities: 1. Ensures accuracy of patient's information, including demographics and insurance. 2. Performs reception of customers and communicates pleasantly and effectively. 3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication. 4. Registers, verifies and schedules patient appointments, testing, and referrals. 5. Reschedules cancelled, no show, tickler appointments. 6. Processes record requests, including the copying, billing, charging and recording. 7. Collects co-pays and reconciles moneys for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Completes audits as assigned. 10. Performs intake and processing of medical records and other documentation and correspondence via eFax. 11. Presents a professional appearance and image. 12. Fulfills all compliance responsibilities related to the position. 13. Maintains and Model Nuvance Health Values. 14. Demonstrates regular, reliable and predictable attendance. 15. Performs other duties as required. Other Information: Required: MS Outlook, Data Entry, Excellent Communication Skills (written and verbal). HS Graduate or Equivalent. Minimum Experience: six months Desired: Practice Management System experience, Medical office experience, MS Excel. Working Conditions: Manual: Some manual skills/motor coord & finger dexterity Occupational: Some occupational risk Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force Physical Environment: Generally pleasant working conditions Company: Nuvance Health Med Practice PC Org Unit: 1193 Department: Nursing Floats Exempt: No Salary Range: $17.72 - $33.48 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.