Your Role

As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress’ MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives.

 

Key Responsibilities:

Excellent incident and request handlingHelp attain and then maintain SLAs and KPIsEnsure system/application alerts are acknowledged and actionedEscalate issues to STO management and leadership as neededSupport patching, upgrades, and configuration changesAssist in managing high-priority incidents and requests related to file transfersEnsure compliance with audit controls and evidence requirements

 

Experience:

Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMBFamiliarity with reporting tools such as PowerBi, PowerPoint, and Excel1-3 years of experience in a security operations roleConfidence in troubleshooting Good communication skills

 

Your Role

As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress’ MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives.

 

Key Responsibilities:

Excellent incident and request handlingHelp attain and then maintain SLAs and KPIsEnsure system/application alerts are acknowledged and actionedEscalate issues to STO management and leadership as neededSupport patching, upgrades, and configuration changesAssist in managing high-priority incidents and requests related to file transfersEnsure compliance with audit controls and evidence requirements

 

Experience:

Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMBFamiliarity with reporting tools such as PowerBi, PowerPoint, and Excel1-3 years of experience in a security operations roleConfidence in troubleshooting Good communication skills