Mopar Supplier Warranty Manager / Powertrain Lead:

Candidate must be a creative problem solver, proactive and steadfast in the identification and resolution of quality issues and improving Vehicle Warranty. The selected individual will have experience in automotive and possess a broad knowledge of the entire automotive engineering, manufacturing, warranty and quality landscape. The candidate must be high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Person will be responsible for managing a team of Mopar Warranty Analysts monitoring Quality activities in collaboration with Suppliers, Quality, Engineering & Technical Service Operations with a focus on:

Field failure data analysis and warranty reduction Assessment of production part changes and the subsequent impact on service parts Recommendation and implementation of process improvements at supplier remanufacturing locations

The responsibilities will include at a minimum:

Manage & resolve Cost Recovery Projects working between the Supplier, Purchasing, Engineering and General Console to resolve roadblocks. Plan, prioritize, set goals and manage multiple projects in a technical and business environment. Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results Develop relationships and work closely with the various internal Engineering Organizations to ensure transfer of product knowledge within the appropriate service organizations. Participate/Lead in technical discussion and collaborate with the cross-functioning teams such as product design, quality, service operations, purchasing, inventory control and program management. Manage a team of Mopar Warranty Analysts driving results on KPI’s across the team and developing team members.   Oversee PRAS+ Specialists conducting part retentions, analysis and hosting live reviews

Basic Qualifications:

Bachelor's Degree in Engineering or Program Management from an ABET accredited university  8+ years of Product, Quality Engineering or Warranty Recovery experience Strong technical knowledge of the design and manufacture of Automotive Systems/Components, especially Powertrain Related Commodities Knowledge of dealer diagnostics, service library and repair procedures Proficient in Microsoft Software: Word, Excel and PowerPoint Proficient in Warranty Systems, GIMS and PRAS+ Ability to travel domestically Ability to present to upper management

 

Preferred Qualifications:

In depth knowledge of troubleshooting Automotive Systems & Components Manufacturing, design release and/or supplier quality experience  Ability to prioritize current issues, resolve them in a timely manner and effectively communicate resolution to internal teams and our customer Strong background in OEM/Service Powertrain Components related to Manufacturing/Remanufacturing and Product Design Excellent analytic and problem-solving skills Green Belt / Black Belt Certification EOE / Disability / Veteran

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.