Auburn Hills, MI, US
1 day ago
Mopar Aftersales Manager

The Mopar After Sales Launch Manager (ASLM) role is a key component to the overall success of Mopar's timely and accurate support of a new Stellantis vehicle program. The ASLM is responsible for the upfront engagement of Vehicle Engineering teams on designated programs to identify program requirements and communicate applicable Mopar requirements/needs. The ASLM is considered the Mopar lead for their programs and remains engaged with his/her assigned programs throughout their lifecycle while coordinating related Mopar impact assessments and launch and dealer readiness reports. Although this role resides within Technical Service Operations (TSO), the ASLM’s responsibilities span across Mopar TSO, Parts Supply Chain, Accessories, Purchasing, and Technical Training.

 

Specific Roles and Responsibilities:

Upfront engagement with Engineering as the Mopar liaison to communicate Mopar requirements/needs while documenting vehicle requirements Cross-functional coordination with various levels of Stellantis management to complete Mopar impact analyses and launch/dealer readiness assessments Manage, track, and report critical Mopar deliverables to support vehicle program launches Escalate issues early and quickly for resolution and awareness Advance integration efforts with Stellantis global counterparts with focus on new vehicle planning and readiness efforts Prepare and effectively deliver executive management presentations related to MPR responsibilities Assist with TSO / Mopar benchmarking activities

Basic Qualifications:

Bachelor's degree in Supply Chain, automotive technology, program management, engineering, business, or related field 5+ years of engineering and/or aftersales experience in the automotive industry Ability to interact and network effectively with various personality types Strong communication skills--written and verbal Familiarity and ease with office tools, such as PowerPoint, Excel, Word, PowerBI Ability to multitask and work in a fast-paced environment Self-motivated, does not need constant direction, can prioritize and identify urgent needs

 Preferred Qualifications:

5+ years' work experience on program launches Strong technical aptitude and understanding of the dealership environment Strong organizational, self-management, and negotiations skills Experience in presenting ideas and concepts to all levels of management Ability to speak Italian and/or Spanish Prior program management experience in a technical capacity EOE / Disability / Veteran

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.

Por favor confirme su dirección de correo electrónico: Send Email