Purpose

The modernization hunter works with new KONE customers, proactively targeting modernization opportunities outside the current customer base. He/she also evaluates, prioritizes and responds to RFQs. 

He/she sells all modernizations, full replacements, Advanced People Flow Solutions and other digital solutions

What will you be doing?

Customer relationship management

Proactively develops and creates customer relationships in his/her area of responsibility

Is accountable for developing KONE position in his/her customer base or market area 

Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)

Ensures customer satisfaction and solves complaints with the rest of KONE team

Documents the customer and contact information, maintains customer data

Sell

Proactively generates opportunities from outside current customer base 

Handles RFQs

Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets

Is accountable for finding customer needs and that KONE’s solution matches with the needs

Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority 

Validates that the contents of the contract are in line with the negotiation process outcome

Maintains full information of opportunities, tasks and visits (sales funnel management)

Responsible for timely and accurate reporting in CRM

Responsible for gathering relevant information about market and competitors from the field

Supports the finance function in money collection.

Drives execution of her/his individual sales plan

What do we offer?

Masters the sales process

Demonstrates service mindset

Numbers and facts drive actions

Is able to bring across customer needs, add value to customers’ businesses by offering solutions  that meet their needs and is able to use value based pricing to guarantee healthy margins

Comfortable and excited about the opportunities that digital solutions bring.

Accustomed to use different sales tools 

Sales and/ or customer service experience

Experience from/ familiar with solution selling methodology 

Experience from/ familiar with (selling) complex technology solutions

Experience from / familiar with KONE customers’ industries is a plus 

Basic English skills

Basic digital skills and mindset

Bachelor or Master’s degree in economics, engineering or other relevant field

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers