WE HELP MAKE YOUR WORLD A SAFER PLACE Securitas Security Services is seeking to hire a Field Operations Supervisor to oversee guarding operations for our mobile district throughout Massachusetts and New Hampshire. This position reports directly to and supports the District Manager to provide a high level of service delivery to our clients. The Field Operations Supervisor oversees security personnel, manages performance, addresses staffing needs, and manages fleet & equipment maintenance. What is a "Mobile District"? + The Mobile District consists of a team of Security Officers who drive patrol vehicles. They complete routine stops at several client sites throughout their shift. Each stop requires diligent completion of tours & check points. This is a great position for anyone who is looking to start a career in the security industry. Growth opportunity is abundant and we are looking for someone who is excited to make a difference and join a winning team! Starting Pay: $28-$30 per hour Schedule: Hours may vary based on business need, but primary hours will be on the "2nd Shift". Flexibility is required due to the 24/7 nature of the security industry. We will discuss scheduling more in depth during the interview process. RESPONSIBILITIES INCLUDE: -Overseeing fleet maintenance, to include scheduling oil changes and service as needed and ensuring patrol vehicles are well cared for by security personnel. -Mentoring, coaching, training, and disciplining security personnel. -Carries out administrative procedures in support of Branch operations. -Ensures adequate staffing levels by intercepting call-outs and acting promptly to make coverage arrangements. -Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary. -Participates in and coordinates with branch management & Recruiting regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary. -Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness. -Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. -Communicates and coordinates with branch management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed. -Performs tasks and duties of a similar nature and scope as required for assigned office. MINIMUM HIRING STANDARDS: • Must be at least 18 years of age. • Must have a reliable means of communication. • Must have a reliable means of transportation (public or private), valid driver's license, and clean driving record. • Must have the legal right to work in the United States. • Must have the ability to speak, read, and write English. • Must have a High School Diploma or GED. • Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. Education/Experience: Minimum of high school diploma required. Some college experience preferred. Management experience preferred. Competencies (as demonstrated through experience, training, and/or testing): • Understanding of security operations. • Knowledge of supervisory practices. • Planning, organizing and leadership skills. • Oral and written communications skills. • Strong customer service and service delivery orientation. • Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. • Ability to take initiative and achieve results. WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: • Maintaining composure in dealing with authorities, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. • Required ability to handle multiple tasks concurrently. • Handling and being exposed to sensitive and confidential information. • Regular use of vehicle required in the performance of duties. • Regular talking and hearing. • Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling. • Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds. • Close vision, distance vision, and ability to adjust focus. • Responding on an on-call basis to emergencies and incidents at all hours. ESSENTIAL FUNCTIONS: • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. EOE/M/F/Vet/Disabilities \#NorthernNE Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.