MN Interagency Coordination Center Lead Dispatcher - NR Tech
State of Minnesota
**Working Title: MN Interagency Coordination Center Lead Dispatcher**
**Job Class: Natural Resources Technician**
**Agency: MN Department of Natural Resources**
+ **Job ID** : 86244
+ **Location** : Grand Rapids
+ **Telework Eligible** : No
+ **Full/Part Time** : Full-Time
+ **Regular/Temporary** : Unlimited
+ **Who May Apply** : Open to all qualified job seekers
+ **Date Posted** : 06/24/2025
+ **Closing Date** : 07/14/2025
+ **Hiring Agency/Seniority Unit** : Department of Natural Resources
+ **Division/Unit** : Forestry
+ **Work Shift/Work Hours** : Day Shift
+ **Days of Work** : Monday - Friday
+ **Travel Required** : No
+ **Salary Range:** $21.04 - $29.24 / hourly; $43,931 - $61,053 / annually
+ **Classified Status** : Classified
+ **Bargaining Unit/Union** : 207 - Technical/AFSCME
+ **Work Area** : MN Interagency Fire Center
+ **FLSA Status** : Nonexempt
+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
**The work you'll do is more than just a job.**
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
**This position was previously announced on 5/21/2025 through 6/10/2025. If you have already applied for this job, you do not need to reapply.**
This position exists to serve as a fire dispatcher in support of fire suppression duties. Operations dispatchers support and facilitate statewide and national movement of fire suppression aircraft, personnel, and equipment for incidents in/out of the State of Minnesota by performing duties of an initial attack dispatcher, mobilizing resources, and coordinating with other dispatch units and organizations on the reassignment and demobilization of resources. This position will focus on Aircraft dispatch as qualifications and training allow, while continuing to support the Minnesota Interagency Coordination Center (MNCC) in Logistics and Operations dispatch functions. This position collaborates with Minnesota Incident Command System (MNICS) intelligence and public information staff to gather and distribute wildland fire and hazard intelligence for all MNICS agencies.
Responsibilities include:
+ Mobilizing resources to wildfires and other incidents: receive requests for rapidly evolving incidents, develop Resource Orders and dispatch resources to initial attack and extended attack incidents.
+ Track and monitor assigned resources; communicate effectively using radio, phone, and electronic methods.
+ Process resource order requests for personnel, equipment, supplies, and aircraft for all types of incidents; coordinate with MNICS agencies and other dispatch organizations to mobilize, assign, and demobilize resources. Create accurate incident documentation.
+ Assist in all aspects of the coordination center including the maintenance of interagency mobilization plans, dispatch procedures, and daily operating guidelines.
+ Assist in the implementation, administration, integration and oversight of information flow across various units of the coordination center.
+ Provide technical assistance, guidance, orientation and training on dispatch operations.
+ Assist MIFC intelligence and information to gather and distribute information.
+ Attend and participate in wildland fire and dispatch workshops, meetings and trainings.
Occasional overnight travel required. This is a full time unlimited position. Work hours are subject to change based on work needs; hours of work and days off may vary and includes weekends, evenings and holidays.
**Minimum Qualifications**
+ Qualified as an Expanded Dispatch Recorder (EDRC).
+ Qualified as an Initial Attack Dispatcher (IADP) or trainee.
+ Two (2) years of experience conducting dispatch functions that include wildland fire suppression activities, processing resource orders, coordination with other dispatch organizations, mobilizing and determining status of available resources OR qualified as an Expanded Dispatch Support Dispatcher (EDSD) or Expanded Dispatch Support Dispatcher Trainee.
+ Must have successfully completed the following training:
+ A-100, A-103, A-110, A-115, A-200, A-207 – Interagency Aviation Training (IAT)
+ S130/190/L180 –Basic Firefighter Course
+ ICS-200 – ICS for Single Resources and Initial Attack Incidents
+ S-260—Interagency Business Management
+ Knowledge of wildland fire dispatch procedures and guidelines used in dispatch of personnel, aircraft, equipment and supplies for wildland fire management activities and other incidents sufficient to update guidelines, propose changes to guidelines, issue internal instructions to other dispatchers and resolve dispatch problems.
+ Knowledge of maps, legal descriptions and GPS sufficient to quickly locate fires and access routes by section, township, range, and latitude/longitude.
+ Knowledge of computer systems and software programs sufficient to support daily fire response operations and access and distribute fire and weather data (word, spreadsheet, database).
+ Communication skills sufficient to ensure accurate and effective transmission of information through internal and external communications for routine and crisis situations.
+ Time management skills sufficient to make decisions and meet deadlines sometimes with incomplete information, under tight deadlines, and pressure by unforeseeable events and/or emergencies.
+ Leadwork skills sufficient to provide direction in administrative procedures and/or office functions.
+ Ability to understand and follow oral and written instructions.
+ Organizational and interpersonal skills sufficient to work as a productive member of a team.
+ Conflict resolution/human relation skills sufficient to negotiate, resolve issues, read situations and settle disputes equitably by finding common ground and cooperation.
**Preferred Qualifications**
+ Qualified as an Expanded Support Dispatcher (EDSD).
+ Aircraft Dispatcher (ACDP) or Aircraft Dispatcher Trainee.
+ Training: D-311—Initial Attack Dispatcher
+ Knowledge of Department of Natural Resources and Minnesota Incident Command System Agency policies, procedures and operating guidelines for resource sharing, resource ordering, and associated programs.
+ Knowledge of Incident Command System, Incident Support Organization, National & Canadian Fire Danger Rating Systems, and National Incident Management System (NIMS).
+ Knowledge of daily staff planning, including but not limited to scheduling resources; duty limitations, _ordering procedures, procurement and cost comparison analysis._
+ Knowledge of aircraft mishap response plans and the impacts on fire response with aircraft caused by: aircraft and airspace status, Temporary Flight Restrictions (TFR's), Notices to Airmen (NOTAM's), and activity in Military Training Routes (MTRs) or Military Operating Areas (MOAs).
+ Knowledge of the administrative processes so that information in regard to resources is available by updating daily plans, recording daily activity, obtaining cost coding information for managers, and maintaining statistical fiscal and calendar year reports using data recorded throughout the year
**Additional Requirements**
This position requires an unrestricted Class D Driver’s license with a clear driving record.
Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without sponsorship for employment visa status (e.g. H1B status).
It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:
+ Conflict of Interest Review
+ Criminal History Check
+ Education Verification
+ Employment Reference / Records Check
+ License / Certification Verification
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
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