**Description:** Come be a part of the Hyatt family by working at the Royal Palms Resort and Spa, a AAA Four Diamond resort located at the foot of majestic Camelback Mountain. Royal Palms offers 119 custom-appointed guestrooms, intimate clusters of casitas and villas, and more than 20,000 square feet of estate-like meeting space. Royal Palms is home to the award-winning T. Cook’s restaurant, the Mix Up Bar, and Forbes Four Star Alvadora Spa. As a Bartender / Mixologist, you will be the creative force behind our bar, taking food and beverage orders from guests and servers, and expertly preparing and serving both alcoholic and non-alcoholic beverages. Your role is integral to delivering a memorable guest experience, and you will also assist with maintaining bar supplies, record keeping, cash handling, and processing credit transactions. Must have open availability and able to work a flexible schedule, including weekends and holidays. **Mix-Up Bar hours** Sunday - Thursday: 1:30 PM - 10 PM Friday - Saturday: 1:30 PM - 11 PM **Key Responsibilities:** + **Beverage Service:** Promptly take and accurately process food and beverage orders from guests and servers, preparing a wide range of drinks—from classic cocktails to innovative mixology creations. + **Guest Engagement:** Provide expert recommendations on drink recipes and daily specials, answering questions about ingredients, techniques, and pricing to enhance the guest experience. + **Bar Maintenance:** Maintain cleanliness and organization of the bar area, including polishing glassware, restocking supplies, and ensuring all equipment is in good working order. + **Cash Handling:** Process cash and credit transactions accurately, prepare guest checks, and ensure proper record keeping in compliance with hotel procedures. + **Inventory Management:** Monitor and assist with inventory control of bar supplies, ensuring the bar remains fully stocked for uninterrupted service. + **Safety & Sanitation:** Adhere strictly to all health, safety, and sanitation guidelines to maintain a safe work environment and high service standards. + **Team Collaboration:** Work closely with fellow team members to ensure seamless operations and a unified approach to exceptional guest service. **Qualifications:** + **Experience:** Preferably one year of bartending or mixology experience. + **Certification:** Food/Beverage Service Worker Permit where applicable. + **Knowledge:** Strong understanding of drink recipes, mixology techniques, and wine merchandising specials. + **Communication:** Excellent communication skills; must be able to read, write, and speak English fluently. + **Skills:** Familiarity with bar terminology and drink service protocols; proven ability to interact effectively with guests and colleagues. + **Legal Requirements:** Must meet the minimum age requirement as defined by jurisdiction. + **Physical & Safety Requirements:** + **Stamina:** Ability to stand and work on your feet for extended periods during the shift. + **Strength:** Capable of lifting and carrying items up to 30 pounds as needed. + **Environment:** Comfortable working in a fast-paced, dynamic environment with repetitive motions and occasional high-volume service periods. + **Safety Compliance:** Commitment to following all safety and sanitation procedures to maintain a secure and efficient work environment. **Why work for Royal Palms Resort and Spa?** + Enjoy free employee meals in our employee dining hall + Discounted & Complimentary Hotel Room Nights + Medical Dental and Vision Insurance (Full-time colleagues) + Retirement savings plan + Excellent training and professional development + Opportunities to work around the world with Hyatt Hotels and Resorts + Tuition/Wellness reimbursement, up to $1,000 a year! Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun _Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._ **Proof of eligibility to work in the United States is required, as well as a completed background check.** **Primary Location:** US-AZ-Phoenix **Organization:** Royal Palms Resort and Spa **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** PHO004359 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.