You will perform as a Mission IT Operator supporting a 24x7 government mission. You will provide direct support for detecting, isolating, and resolving ground segment problems; and serve as first responder for all site issues. This position requires broad knowledge of both Windows and Linux-based systems across a global environment

Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems

Analysis techniques and procedures.

Ensure appropriate function of hardware, software, or system functional specifications.

Analyzes, troubleshoots, and resolves issues with IT infrastructure including user systems, servers, storage, and network connectivity.

Provides system administration for assigned infrastructure and establishes and maintains security as it relates to users.

Supports new infrastructure projects.

Maintains all configuration documentation for assigned infrastructure.

Master the steps required to effectively manage and prioritize incidents.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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