Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Join Us as a MineStar Onboard Specialist – Be at the Forefront of Autonomy

Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work?

If you answered yes, then this is your opportunity to join  our team that’s transforming the future of mining.

At Caterpillar, we’re not just building machines—we’re building the future. As a MineStar Onboard Specialist, you’ll be based at the Bagdad Copper Mine in Arizona, working side-by-side with our customer to maintain a fleet of Caterpillar autonomous haul trucks.

This is more than a job—it’s a chance to influence change, drive innovation, and see the results of your work in real time.

What Makes This Role Unique?

7x7 Day Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge—your time is truly yours.

On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently.

Innovation in Action: Collaborate with Caterpillar’s engineering teams to identify and implement product improvements.

Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems.

 What You’ll Do

Manage machine and system integration for Command for Hauling.

Troubleshoot field issues and track resolution progress.

Build and maintain dashboards using tools like Power BI.

Analyze system data to ensure accuracy and performance.

Collaborate with engineering teams to enhance system capabilities.

Report on hardware/software performance and critical system failures.

Mentor junior team members and train site staff.

Present findings to customer maintenance and operations teams.

What You’ll Bring:

Technical Expertise in mining technology, mechanical/electrical systems, and machine control systems.

Field Support Experience in post-sales hardware maintenance and troubleshooting, with a strong focus on product support. Skilled in working with dealers to resolve technical issues and ensure effective maintenance.

Problem-Solving Mindset to identify root causes and drive solutions.

Communication & Collaboration Skills to work effectively with cross-functional teams and customers.

Analytical Skills: Proven experience in building and maintaining dashboards using tools like Power BI to enhance visibility and support data-driven decision-making.

 

Top Candidates will also have:

Degree in Electrical, Mechanical, or Mining Engineering.

Experience with MineStar systems and autonomous mining technology.

Hands-on experience in a mine-site or camp environment.

Self-starter with a passion for innovation and continuous improvement.

 

Additional Information:

The mine is located in Baghdad, Arizona.

Minestar Onboard Specialists work a 7x7-off day shift roster.

At the start of each shift rotation, the successful candidate will drive to the site and stay in customer-provided accommodations for the duration of their shift. Upon completion of the rotation, they will return to their home location for their scheduled days off.

Domestic relocation assistance is available.

Sponsorship is not available for this position.

Summary Pay Range:

$110,520.00 - $165,840.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*

Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

401(k) savings plans*

Health Savings Account (HSA)*

Flexible Spending Accounts (FSAs)*

Health Lifestyle Programs*

Employee Assistance Program*

Voluntary Benefits and Employee Discounts*

Career Development*

Incentive bonus*

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

       

* These benefits also apply to part-time employees

Posting Dates:

September 2, 2025 - September 17, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.