Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Do you want work-life balance? Do you want to be part of a cutting-edge team that is at the forefront of changing the way mining is done? Do you love problem solving and creating solutions for customers? If you answered yes to the above, we would love to hear from you!

The Caterpillar MineStar Application Specialist is a mine site-based role where you can work hand in hand with our customers. In this role, you will ensure the Command for Hauling equipment and system is working at its optimum performance using your specialist knowledge and experience. You will troubleshoot issues in the field, and work with a multidisciplinary team to rectify any faults. You also have the ability to identify improvement opportunities and work with the Caterpillar engineering team to drive product improvements.

This role will be well suited to someone who thrives on challenges and enjoys driving continual improvement. Full product training will be provided as part of your on boarding process, including our on-board networks/machine control systems and how to troubleshoot them. Training program is tailored to the individual, which may include classroom training, on the job training and mentoring.

What you will do:
•     Implementing MineStar® Command and maximize system performance.

Become a trusted advisor for the customer through close collaboration internally and externally.

Support and advise MineStar® Command Office Supervisors, Builders, Controllers and Pit Technicians in all aspects of Minestar® system performance, including minimizing downtime.

Measure, benchmark and report on MineStar® Command System performance, and suggest opportunities for improvements.

Developing training and process material.

Manage machine and system integration.

What skills you will have:

Technical Excellence: Knowledge of mining technology products and various application methods; ability to develop and provide solutions to significant technical challenges.

Field Support: Experience in providing post-sales support and maintaining hardware products.

Problem Solving: Ability to recognize, anticipate, and resolve organizational, operational, or process problems effectively.

Communication Skills: Excellent interpersonal skills and the ability to work autonomously as well as part of a complex team.

Analytical Skills: Analytical skills that can be used to troubleshoot electronic systems to understand root cause.

Top Candidates will also have:
A degree in Electrical, Mechanical or Mining Engineering.

Motivated self-starter capable of working with others to complete all tasks accountable to them on time.
Knowledge of mining technology products and product applications, including Fleet Management systems.

Experience at a mine-site in a camp environment on a roster.

Additional Information:

This role is a customer site-based position located at a mine site near Fort McMurray, Alberta.
The schedule is a 14 on /14 off days & nights roster.

Carpooling or bussing is provided to and from site, a camp option close to site is available.
Sponsorship is not available.
Relocation is available for this position.

Applicants will assume this position at the applicable salary grade according to Caterpillar's Training Track standard process.

What you will get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

Competitive Base Salary

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

Defined Contribution Pension Plan

Employee Share Purchase Plan

Short and long-term disability coverage

Life Insurance

Employee Assistance Programs

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Canada. which can be found through our employment website at www.caterpillar.com/careers.

#LI

Relocation is available for this position.

Posting Dates:

July 10, 2025 - July 27, 2025

Caterpillar is an Equal Opportunity Employer.

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