**At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.** **Our Modern, Flexible Workplace:** We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you! It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs. **Summary of the Job:** The Middleware Engineer is responsible for supporting secure file transfer systems and enterprise middleware platforms. This role focuses on system configuration, performance monitoring, issue resolution, and automation. The ideal candidate will have hands-on experience with Axway Secure Transport and IBM middleware technologies, and a strong interest in cloud computing, scripting, and systems integration. **About This Role:** **Key Responsibilities** + Support Axway Secure Transport and associated protocols (SFTP, FTPS, HTTPS, Connect Direct, SMB). + Onboard, create and support internal and external Managed File Transmissions (MFT) for the entire lifecycle of the transmissions existence. + Work with internal external partners on bridge calls and via email testing and troubleshooting their complex and sometimes custom file transfers. + Manage a large amount of internal and partner PGP and SSH keys to ensure there are no file transfer interruptions. + Work with the vendor of the file transfer application for various troubleshooting and patching events. + Configure and maintain middleware platforms such as IBM WebSphere, IBM MQ, and IBM HTTP Server. + Support basic AWS middleware-related tasks and participate in cloud migration activities. + Assist in testing and readiness tasks for cloud-hosted middleware and secure transfer services. + Leverage technologies (such as Terraform and Ansible) and scripting languages to build automation to enhance the efficiency and reliability of processes. + Assist in change management deployment processes using CI/CD tools (e.g., GitLab). + Leverage the monitoring platform (Dynatrace) to identify and address infrastructure deficiencies, availability gaps, and performance bottlenecks, and improve mean time to resolution (MTTR). + Troubleshoot production issues and respond to after-hours escalations. Escalate support issues (when necessary) to drive timely resolution of issues for critical systems. + Collaborate with peer organizations, product delivery teams, and support organizations to guide technical matters in a clear, concise, and easily understood manner. + Create and deliver documentation to share knowledge (Architecture diagrams, system flows, run books, procedures, etc.). + Participate in annual disaster recovery testing for hybrid and multi-cloud environments. + Apply security patches and maintain up-to-date middleware and file transfer infrastructure. + Utilizes industry best practices to continuously develop and maintain a resilient, secure, scalable, and efficient cloud-hosted platform to support the ongoing cloud transformation for FNBO. **The Ideal Candidate for This Role:** **Required Skills and Education** + Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience. + Experience with secure file transfer platforms and protocols. + 3+ years of experience in server administration (Linux or Windows), networking, or infrastructure. + 3+ years of experience in IT operations or middleware support. + Familiarity with IBM middleware technologies (WebSphere, WebSphere Liberty, IHS, MQ). + Familiarity with scripting skills (Shell or Python) + Strong problem-solving, communication, and documentation skills. + Working knowledge of networking, firewalls, and load balancing. **Preferred Skills and Certifications** + 1-3 years of engineering experience on a major cloud platform (AWS preferred) + Experience with vendor provided MFT application Axway Secure Transport in a Linux environment. + Experience working with IBM Connect Direct in a Linux environment. + Knowledge of internal and external MFT architecture and data flow. + Understanding of file encryption principals as they relate to MFT standards. + Knowledge of CI/CD tools (Jenkins, GitLab, or similar) is preferred. + Experience with infrastructure and application monitoring concepts + Experience with ITSM tools such as ServiceNow. + Certifications: AWS Certified Cloud Practitioner, Linux+ or similar system administration certification, scripting or automation certifications (e.g., Python Essentials) **GENERAL SKILLS** + Strong customer service orientation and service delivery mindset. + Willingness to be the POC of projects and issues from start to finish. + Ability to work independently and collaboratively in cross-functional teams. + Self-motivated with a strong work ethic and problem-solving mindset. + Excellent written, verbal, and interpersonal communication skills. + Effective at conflict resolution and cross-team coordination. + Experience working with third-party vendors. + Familiarity with Agile/Scrum methodology. Candidates must possess unrestricted work authorization and not require future sponsorship. **Compensation:** Compensation range (base pay): $77,807.00-$128,381.00 _This role may have a specific starting pay within this range._ Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. **Benefits Overview:** We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: + Medical, Dental, Vision Insurance + 401k, With Matching Contributions + Time Off Programs + Health Savings Account (HSA)/Dependent Care + Employee Banking + Growth Opportunities + Tuition Assistance + Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/ . For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20250919 **Equal Opportunity & Belonging:** FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey. Learn more here. (https://www.fnbo.com/careers/belonging) FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. 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