The Mid-Market Account Manager is responsible for managing client relationships and ensuring customer satisfaction. This role involves developing account strategies, identifying client needs, and collaborating with internal teams to deliver effective solutions. The Account Manager acts as a liaison between clients and the company, ensuring the successful execution of services and driving client retention.

This role is hybrid and will require 1-3 days in our Boston office.

Your Impact:

Build and maintain strong relationships with clients, understanding their business objectives.

Develop and implement account plans to meet client needs and achieve revenue targets.

Identify opportunities for upselling and cross-selling products and services.

Collaborate with internal teams to ensure timely delivery of services and resolve client issues.

Monitor account performance and provide regular updates and reports to clients.

Successful Candidates Will Have:

Bachelor’s degree in Business, Marketing, or a related field.

2-4 years of experience in account management or client services.

Strong communication and interpersonal skills.

Excellent problem-solving and organizational abilities.

Ability to work independently and as part of a team.

Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 200 offices and more than 5,400 employees as part of the Accession Risk Management Group family of companies.

Industry recognition includes being certified a Great Place to Work in 2023 and on the Inc. 5000 list as one of America's fastest growing private companies. Risk Strategies is committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.

At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings, The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $67,000.00 - $85,000.00. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.

Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.

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