Mid Level Site Reliability Engineer

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

We are building a new Site Reliability Engineering team at Mexico City as part of our Configuration Management group within Legal Technology Infrastructure and Operations. This team will support application infrastructure, automation, and CI/CD tooling across multiple Thomson Reuters products. Key technologies include AWS cloud services, GitHub/GitHub Actions, Azure DevOps Services, monitoring tools, and more.

About the Role

In this opportunity as a Mid Level Site Reliability Engineer, you will be responsible for:

System Reliability and Performance:

Design, implement, and manage scalable, reliable, and secure cloud-based infrastructure.

Monitor and maintain system performance and reliability through proactive measures and incident response.

Automation and CI/CD:

Develop and maintain CI/CD pipelines using GitHub Actions, AWS CodePipeline, and Azure DevOps.

Automate routine operational tasks to improve efficiency and reduce manual intervention.

Collaboration:

Partner with application development teams to align on priorities and deliverables.

Collaborate with security, compliance, and governance teams to meet standards and certifications.

Incident Management:

Respond to and resolve incidents to minimize downtime and impact on users.

conduct post-incident reviews and implement improvements.

Documentation:

Document system architecture, processes, and best practices to ensure knowledge sharing and scalability.

Tools and Technologies

Cloud Platforms: AWS (EC2, Lambda, ECS, S3, RDS, CloudFront, CloudWatch) CI/CD Tools: GitHub Actions, AWS CodePipeline, Azure DevOps

Infrastructure as Code: Terraform, CloudFormation

Monitoring and Alerting: Datadog/Prometheus/Grafana/Splunk/New Relic

Containerization: Docker, Kubernetes

Source Control and Collaboration: Github, Azure DevOps, Bitbucket

Scripting and Automation: Python, Bash, PowerShell

Logging and Observability: DataDog, CloudWatch

About You

Bachelor’s degree in Computer Science, Engineering, or equivalent experience.3+ years of experience in a similar role.Proven experience with cloud platforms (AWS preferred).Strong knowledge of CI/CD tools such as GitHub Actions and Azure DevOps.Experience with monitoring and alerting tools (e.g., Datadog).Excellent problem-solving and troubleshooting skills.Strong collaboration and communication skills.

#LI-FZ1

What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.