Configure, manage, and troubleshoot Red Hat Enterprise Linux and Amazon Linux servers with 6+ years of hands-on experience.
Demonstrate expertise in Cloud platforms (AWS and GCP) for deploying and maintaining infrastructure.
Ensure stability, performance, and security of computer systems and environments.
Install, configure, and troubleshoot network hardware and software components effectively.
Perform installation and configuration of operating systems and applications as per organizational standards.
Manage user accounts, permissions, and access rights, ensuring compliance with security policies.
Participate actively in troubleshooting sessions with tenants/end users, providing guidance, resolution, and technical direction.
Join incident bridges, update service tickets accurately and promptly, and escalate issues as required.
Monitor platforms continuously, taking proactive measures to mitigate performance or operational issues.
Conduct basic troubleshooting of Linux OS, hardware, and security agents; escalate complex issues as necessary.
Perform routine patching and updating of Linux operating systems, hardware firmware, and security agents to maintain compliance and stability.
Collaborate with cross-functional teams during incidents and ensure clear communication throughout resolution.