We are the FastTrack Team, a diverse group of passionate technology professionals driven to help our customers derive high value from their Microsoft investment.  Focused on driving E5 Security and Compliance, Win365, Copilot growth and the required security posture at scale with customers, FastTrack plays a primary worldwide role in executing this strategy at scale across our customers and partners while working side by side with multiple Microsoft engineering, data analysis, marketing, sales, support, and operational teams.  We are looking for individuals who are passionate about helping customers adopt Microsoft 365 products by envisioning, designing, and executing innovative approaches to solve their business challenges, and effectively work side by side with a team of driven technology and business professionals to improve our products.  

As a FastTrack Security Subject Matter Expert (SME), your main goal is to help customers enable, deploy their E5 Defender licenses, provide guidance on Microsoft Security and zero trust concepts, drive key usage scenarios and adoption. Guide customers on products such as Windows 365, Intune P1, Intune P2 and Intune Suite and share valuable insights with engineering teams for product development, improvement, and to simplify the customers’ deployment experience. 

 SMEs translate business goals into technology solutions and assist customers with the deployment and adoption of workloads and feature deployment while overcoming complexities.  

You should be seen as the trusted advisor and drive the technical decision of customers to continually use our product and technology. As a SME, you will work with FTAs, other SMEs, Account Team, Partner, Support and Consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and drive value in all engagements.  

Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft (compete) Security products and services.   

 
This role is flexible in that you can work up to 100% from home. 

 
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.