Bangalore
7 hours ago
Microsoft O365 Administrator – L2 Support

Role Overview:

We are seeking an experienced O365 Administrator with 4+ years of experience to manage user and license administration, security, and compliance for Microsoft 365 services. The candidate will be responsible for maintaining user accounts, ensuring security compliance, and troubleshooting M365-related issues.

Primary Responsibilities:

User & License Management

Manage user accounts, groups, and licenses in Microsoft 365 Admin Center. Assign and revoke M365 licenses (Exchange Online, Teams, SharePoint, OneDrive, etc.). Troubleshoot issues related to user access and authentication. Maintain email security policies, spam filtering, and phishing protection in Exchange Online Protection (EOP).

Security & Compliance

Enforce security policies using Microsoft Defender for Office 365, Conditional Access, and Multi-Factor Authentication (MFA). Monitor and respond to security s from Microsoft Security & Compliance Center. Ensure compliance with organizational policies through Data Loss Prevention (DLP) and eDiscovery. Manage Microsoft Purview for auditing and compliance reporting.

Collaboration & Troubleshooting

Support end-users with issues related to Outlook, Teams, SharePoint, and OneDrive. Work with SOC and NOC teams to resolve security-related incidents in M365. Administer Teams policies, SharePoint site access, and OneDrive storage. Automate administrative tasks using PowerShell scripting.

 

 

Required Skills:

 

Strong experience in Microsoft 365 Administration (Exchange, Teams, SharePoint, OneDrive). Hands-on expertise in Azure Active Directory (Azure AD) and identity management. Knowledge of M365 security tools (Defender, MFA, Conditional Access, DLP). Experience with compliance policies, audit logs, and email retention policies. PowerShell scripting skills for automation and administration. Strong troubleshooting and problem-solving skills.

 

Preferred Certifications:

Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Security Administrator Associate

 

Qualification and Educational requirements:

·       Any degree in an IT related field is preferred

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