Job Title:

Microsoft Dynamics 365 Solution Architect

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Join us and be part of this journey towards greater opportunities and brighter futures.

Job Title: Microsoft Dynamics 365 Solution Architect

Job Summary: Concentrix is seeking a highly experienced Technical Architect to lead the end-to-end solution design for the Salesforce-to-Dynamics 365 CRM transformation. This role will be responsible for designing scalable architecture, defining integration patterns, overseeing data migration strategy, and aligning delivery to Microsoft best practices. The architect will work closely with business stakeholders, developers, and functional consultants to ensure secure, performant, and maintainable solutions across both Sales and Customer Service modules

Responsibilities:

Design and own the overall technical architecture for Dynamics 365 Sales and Service, including custom components and Power Platform integrationsDefine data migration architecture, mapping, and security models to support phased cutover from Salesforce and legacy systemsLead integration design for external systems such as SAP, ServiceNow, SharePoint, and Office 365 using Azure Logic Apps, custom connectors, or REST APIsCollaborate with developers to ensure alignment with solution designs, coding standards, and DevOps practicesOversee environment strategy (Dev, Test, Training, Prod) including CI/CD pipeline design, ALM, and governance practicesServe as an escalation point and mentor across delivery teams, ensuring solution consistency and risk mitigation

Required Skills & Experience:

8+ years of experience in enterprise architecture or solution design roles, including 3+ years in Dynamics 365 CRM (Sales, Customer Service)Expertise in Dataverse, Power Platform, Azure services (e.g., Logic Apps, AD, Functions), and API architectureDeep knowledge of Microsoft best practices for security, extensibility, and performance tuningDemonstrated ability to lead complex data migration and multi-system integration projectsStrong understanding of role-based security models, auditing, and compliance in a cloud CRM environmentExcellent communication skills with the ability to explain technical concepts to business audiences

Preferred Qualifications:

Microsoft certifications: Dynamics 365 + Power Platform Solution Architect Expert, Azure ArchitectExperience with Salesforce or AS400-to-D365 migrationsPrior leadership in global delivery teams using hybrid (Agile + Waterfall) methodologiesFamiliarity with Jira, Azure DevOps, or similar tools for work tracking and deployment

This position will be posted till 09/01/2025

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The base salary range for this position is $ 106,087 – $150,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data.  As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

Location:

USA Seattle 1401 NW 46th St

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

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