Overview

We are the FastTrack Team, a diverse group of passionate technology professionals driven to help our customers derive high value from their Microsoft investment.  Focused on driving E5 Security and Compliance, Copilot growth and the required security posture at scale with customers, FastTrack plays a primary worldwide role in executing this strategy at scale across our customers and partners while working side by side with multiple Microsoft engineering, data analysis, marketing, sales, support, and operational teams.  We are looking for individuals who are passionate about helping customers adopt AI, Microsoft 365 products by envisioning, designing, and executing innovative approaches to solve their business challenges, and effectively work side by side with a team of driven technology and business professionals to improve our products. 

As a Copilot Subject Matter Expert (SME), your main goal is to help customers enable, deploy their M365 Copilot licenses, provide guidance on key usage scenarios, automate business processes via Copilot Agents, setup Copilot chat for non M365 Copilot licensed users and drive adoption. You should be seen as the trusted advisor and drive the technical decision of customers to continually use our product and technology.  As a Copilot SME, you will work with FTAs, other SMEs, account team, partner, support and consulting resources to help customers in their AI journey, educate them at a technical level, demonstrate, and prove our solutions, and drive value in all engagements. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft (compete) AI and other cloud-based technologies. 

This role is flexible in that you can work up to 100% from home but required to travel to customer locations for project delivery.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.