MI Analyst: Customer Enablement
Telesure
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.
Contribute to the design and creation of reporting templates and models for operations, technical and financial etc. Lead execution of complex reports, identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations to key stakeholders to make informed decisions.
Data Collection and Analysis
Conduct research using primary data sources and select information needed for the analysis of key themes and trends.
Stakeholder Engagement
Manage relationships with internal and external stakeholders to ensure consistent, accurate, aligned and valid data is available.
Identify reporting needs with the relevant role players.
Act as the SME and manage all engagement and delivery in collaboration with the data science team.
Application Software Development
Contribute to development of existing and new applications by analyzing and identifying areas for modification and improvement. Contribute to development of new applications to meet internal customer requirements.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education and trends.
Data Management
Use data management systems to deliver prescribed outcomes with guidance from specialist colleagues. This includes being responsible for operating key elements of the system.
Database Specifications
Provide information and comments on suitability during approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved.
Job Purpose
Measure, analyze and interpret trends to use data to extract quantifiable insights from past trends and current conditions that increase TIH profitability and improve efficiency. The primary role is to turn data into knowledge to enable and improve key business processes.Responsibilities
Insights and ReportingContribute to the design and creation of reporting templates and models for operations, technical and financial etc. Lead execution of complex reports, identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations to key stakeholders to make informed decisions.
Data Collection and Analysis
Conduct research using primary data sources and select information needed for the analysis of key themes and trends.
Stakeholder Engagement
Manage relationships with internal and external stakeholders to ensure consistent, accurate, aligned and valid data is available.
Identify reporting needs with the relevant role players.
Act as the SME and manage all engagement and delivery in collaboration with the data science team.
Application Software Development
Contribute to development of existing and new applications by analyzing and identifying areas for modification and improvement. Contribute to development of new applications to meet internal customer requirements.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education and trends.
Data Management
Use data management systems to deliver prescribed outcomes with guidance from specialist colleagues. This includes being responsible for operating key elements of the system.
Database Specifications
Provide information and comments on suitability during approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved.
Education
Experience
Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.
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