Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Job Summary: As a manager of Transmission Consultant for UKG you will be an integral member of a dynamic team responsible for implementing secure file transmission processes as part of larger integrations. In this role, you will be responsible for supporting our comprehensive UKG products, and managing a team responsible for setting up secure file transmissions, troubleshooting related issues and providing in-depth analysis and timely resolutions/workarounds for client-escalated issues in areas related to file and data transmissions. The qualified candidate is expected to have knowledge of file transmissions for EDI files, strong written and verbal communication skills, and the ability to organize and multi-task in a fast-paced environment. The individual guides the internal team of ~10 members and as well assists customers with the associated processes, offers strategic advice and informs on best practices relative to processes. The Manager Data Services Consultant position combines advanced skills and levels of experience to deliver quality solutions to both customers and team members and functions as a trusted advisor to internal and external customers. Primary/Essential Duties and Key Responsibilities: Provide three to ten (3-10) statements, in order of importance, that describe the major activities/functions for which an employee in this job is held accountable. • Proactively communicate with stakeholders to keep them apprised of project status assigned to the team • Ensure projects are on track with assigned responsibilities and project timeline and effectively implement change-control. • Serve as an escalation point for resolving issues with extracted/converted data • Provide ideas and support to functional project resources to promote efficiencies and increased customer satisfaction levels • Develop and deliver knowledge transfer sessions to the team on new tools, processes and best practices to drive efficiency • Create a collaborative environment within the direct business team and throughout UKG company. • Encourage open and honest communication within direct team as well as across the organization. • Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves. Required Qualifications: • Able to lead a medium to large team, takes initiative to lead and develop, Able to set and manage expectations. • Customer-focused, positive and professional attitude • Organized, detail oriented, accurate and responsive, Results driven orientation • Strong decision making and problem-solving skills Customer-focused & business oriented • Availability to work at least half US business hours • Deep understanding of SFTP and file transfer technologies including file encryption • Degree in information systems or computer science or equivalent work experience. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.