Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. 

Manager Data Services Consulting for UKG is an integral member of a dynamic organization responsible for managing a team of skilled data consultants of our Human Capital Management products. The team is accountable for delivering high-quality data consulting services to our customers and is responsible for accurately converting data from customers’ source system(s) into UKG Ready. Skills essential to this role are strong analysis, change control, consulting, organization, written and verbal communication. Functional and technical knowledge of HCM and Payroll systems strongly desired.

The individual guides the internal team members and as well assists customers with the extraction and transformation of source system data, offers strategic advice and informs on best practices relative to successful UKG Ready data conversion.


Primary/Essential Duties and Key Responsibilities:

• Proactively communicate with stakeholders to keep them apprised of project status assigned to the team
• Ensure projects are on track with assigned responsibilities and project timeline and effectively implement change-control.
• Maintain high level of team productivity, supporting multiple projects, and meet project requirements
• Provide support to team members (e.g., mentoring, knowledge transfer) including developing and delivering knowledge transfer sessions on new tools and processes as needed/requested
• Serve as an escalation point for resolving issues with extracted/converted data
• Provide ideas and support to functional project resources to promote efficiencies and increased customer satisfaction levels
• Successfully assist or shadow System Consultant on launch projects to gain a better understanding of system configuration and apply that knowledge to add more value during the data conversion process
• Serve as Technical Project Lead on complex multi-resource conversions
• Develop and deliver knowledge transfer sessions to the team on new tools, processes and best practices to drive efficiency
• Work closely with the Team Leads and Operations team in the development and testing of new tools and processes
• Conduct and/or participate in interviews to evaluate Data Services Consulting candidates
• Create a collaborative environment within the direct business team and throughout UKG company.
• Encourage open and honest communication within direct team as well as across the organization.
• Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves.
• Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks.
• Ensure all personal and team administrative tasks are completed timely and accurately.

Normal Activities conducted by the team members:
• Collaborate and conduct a full and thorough data analysis and provide input to customers and internal teams on best practices for data management and data cleanup
• Interpret, validate, and convert data from source system(s) to target system including demographic data, taxation, benefits, payroll balances, additional tables, contacts, dependents, beneficiaries, and optional data including job history, status history, check detail history, platform configurable field data, and complex elements (e.g., system setup tables, employee pictures and documents)
• Utilize available data conversion tools, templates, and documentation to promote efficiency and standardization in compliance with UKG’s data conversion methodology
• Provide input on data conversion methodology and process improvements






Required Qualifications:

• Able to lead a medium team, takes initiative to lead and develop, able to set and manage expectations.
• Customer-focused, positive and professional attitude
• Organized, detail oriented, accurate and responsive, Results driven orientation, project management.
• Working experience of ETL, data consulting, BI / Reporting.
• Experience in SQL Database, Programming, and Transact SQL, Data Services Consulting team

Preferred Qualifications:
• Prior experience with Human Capital Management Software
• Prior knowledge or experience in People data, organization data, payroll data and other streams of HCM data.
• UKG HCM/Payroll Product Knowledge or other Payroll/HR Systems

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!   

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.     

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com