Mgr-Workforce Operations
SSM Health
**It's more than a career, it's a calling.**
MO-SSM Health Mission Hill
**Worker Type:**
Regular
**Job Summary:**
Responsible for daily operations and management of a 24-hour, 7 day a week staffing and scheduling resource center for designated region. Manages the department team of representatives providing workforce management support to designated region(s).
**Job Responsibilities and Requirements:**
**PRIMARY RESPONSIBILITIES**
+ Provides operational management of 24/7 labor resource management across designated region(s) including but not limited to: staffing, scheduling and timekeeping.
+ Maintains collaborative relationship with key vendor partners for schedule and timekeeping operations.
+ Implements standard process and best practices to improve staffing efficiency, patient throughput, and cost efficiency enterprise wide through labor operations.
+ Leads and coordinates the work, tasks, and activities of the schedule & staffing operations team.
+ Works in conjunction with leadership to develop workflows and policies that will support the scheduling software. Applies process improvement and quality management principles.
+ Analyzes daily, weekly, bi-weekly and monthly metrics and utilizes this data to present concepts and data in a way that meets the customer's needs and provides guidance to team members.
+ Serves as the primary contact for any staffing, scheduling, timekeeping, and schedule software issues, and as a resource and guide to clinical managers and front line staff.
+ Responsible for human resource management for the assigned area creating a culture of employee engagement. Leads all activities related to succession planning, hiring, orienting, evaluation, disciplinary actions, and continuing education initiatives.
+ Performs other duties as assigned.
**EDUCATION**
+ Bachelor’s degree in nursing or related clinical field
**EXPERIENCE**
+ Five years' clinical experience, with demonstrated progressive leadership responsibility
**PHYSICAL REQUIREMENTS**
+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
+ Frequent keyboard use/data entry.
+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.
+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
+ Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
+ None
**Work Shift:**
Day Shift (United States of America)
**Job Type:**
Employee
**Department:**
8726030033 Workforce Strategy and Operations
**Scheduled Weekly Hours:**
40
**Benefits:**
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
+ **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
+ **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
+ **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits)
_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_
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