Job Description

Job Summary

The Manager, Risk Management oversees operational and personnel functions within the department, ensuring effective implementation of risk management strategies to minimize exposure to loss and liability. This role is responsible for managing risk assessment, compliance, staff education, and reporting to support organizational goals in patient safety and regulatory adherence.

Essential Functions

Monitors and evaluates departmental performance, identifying and addressing operational variances to achieve goals in risk management and quality standards. Participates in the development, implementation, and monitoring of policies, procedures, and standards for risk management services, ensuring alignment with organizational mission and regulatory requirements. Collaborates with other departments to identify and resolve risk-related issues, coordinate improvements, and support new program initiatives. Manages and oversees risk assessments, investigations, and internal reporting of actual and potential risks across the facility, ensuring timely response and resolution. Educates staff on risk management protocols, patient safety initiatives, and the importance of incident reporting to promote a culture of safety and compliance. Oversees the investigation, processing, and defense of claims and suits against the facility, ensuring timely and accurate responses to legal inquiries and discovery requests. Provides guidance on budget planning and compliance for risk management activities, recommending resources and equipment as needed to meet department objectives. Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Associate Degree required Bachelor's Degree in Healthcare Administration, Nursing, Risk Management, or a related field preferred 3-5 years of experience in healthcare risk management, compliance, or quality assurance required 1-2 years of prior leadership experience preferred

Knowledge, Skills and Abilities

Strong knowledge of healthcare risk management principles, compliance regulations, and standards. Proficiency in policy and procedure development, budgeting, and quality assurance. Effective communication and interpersonal skills for collaboration with staff, leadership, and external parties. Excellent organizational skills, with the ability to prioritize and manage multiple projects. Strong analytical and problem-solving skills for identifying trends, issues, and opportunities in risk management.

Licenses and Certifications

CPHRM - Certified Professional in Healthcare Risk Management preferred

State Specific Requirements

Arizona: Certified Professional in Healthcare Risk Management (CPHRM) and/or Associate in Risk Management (ARM) designation preferred.