About Us

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Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

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Our Core Values are:

\n\nWe serve faithfully by doing what's right with a joyful heart.\nWe never settle by constantly striving for better.\nWe are in it together by supporting one another and those we serve.\nWe make an impact by taking initiative and delivering exceptional experience.\n\n

Benefits

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Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

\n\nEligibility on day 1 for all benefits\nDollar-for-dollar 401(k) match, up to 5%\nDebt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more\nImmediate access to time off benefits\n\n

At Baylor Scott & White Health, your well-being is our top priority.

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Note: Benefits may vary based on position type and/or level

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Job Summary

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The Manager for Capacity Based Medicine (Clinic Operations Manager 2) coordinates activities for physician groups across the Greater Austin Region. This ensures high-quality, patient-centered care and compliance with policies, procedures, and standards.

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Essential Functions of the Role

\n\nManages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.\nCoordinates site coverage to ensure needs of the facility are met in a timely and effective manner for Medical Group teams that cover 24/7 hospital needs.\nDevelops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.\nCoordinates accounts receivable management to ensure maximum reimbursement.\nCommunicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.\nProvides information to physicians, community groups and referral agencies about programs provided by practices.\nInvestigates, resolves and documents resolution of patient complaints.\nManages/Creates complex regional schedules.\n\n

Key Success Factors

\n\nDemonstrated leadership, communication and problem-solving skills.\nDemonstrated effectiveness in project implementation strategies.\nDemonstrated ability to evaluate and stabilize team and one-on-one workloads through effective time management, prioritization and organizational skills.\nAble to travel as required.\n\n

Belonging Statement

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We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

EDUCATION - Associate's or 2 years of work experience above the minimum qualificationEXPERIENCE - 4 Years of Experience