Mgr, Emergency Department
Phoenix Children's Hospital
Mgr, Emergency Department Mgr, Emergency Department Apply! Apply! Position Details Department: PCH-SW | Emergency Department Location: Phoenix Shift: Mon-Fri, Days, 8am-5pm Category: Director/Management Posting #: 945639 Employee Type: Full-Time Position Summary
As needed, provides developmentally appropriate clinical care within professional domain to ensure delivery of quality integrated developmentally appropriate patient care; participates as appropriate in emergent situations.
1. Maintains 24/7 accountability for patient care operations. Works with unit leadership and House Supervisors to support unit needs and access to leadership representation 24 hours, 7 days a week.
2. Responsible for collaborating with colleagues to develop and implement the patient care philosophy, standards of practice, department goals, policies and procedures.
3. Assesses necessary nursing and technical personnel are available to meet fluctuating census, acuity and budgetary goals. Implements innovative and effective recruitment, retention and onboarding strategies in collaboration with HR and other departments/disciplines to meet unit needs as well as to foster growth and staff satisfaction.
4. Ensures continual delivery of high quality nursing care.
5. Assures compliance of The Joint Commission and CMS standards as well as other regulatory agencies.
6. Enforces adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measures health outcomes against standards; makes or recommends adjustments.
7. Assumes bed-manager responsibility in collaboration with House Supervisor as scheduled.
8. Remains current and works towards best practice in nursing management, clinical knowledge and PCH policies and procedures. Incorporates nursing expertise by serving as a resource related to clinical aspects of areas of responsibility. Develops and supervises staff through provision of timely feedback and use of appropriate Human Resource policies and tools to facilitate and ensure the ability of staff to achieve highest level of professional growth and desired performance standards.
1. Manages all aspects of personnel administration for unit(s) of responsibility including by not limited to recruitment, interviewing, selection of professional, technical or supervisory staff.
2. Implement strategies to foster staff’s high engagement, maintain low staff turnover, and support high level of staff satisfaction.
3. Assists staff with goal setting; implements continual performance development.
4. Evaluates staffing patterns/needs; match staff competency with patient acuity.
5. Works collaboratively with Clinical Supervisors to identify staff performance issues/needs, provides feedback and support to address staff issues requiring immediate intervention, and identifies educational needs to ensure maintenance of established performance, competency, and quality standards.
6. Monitors/reviews safety reports and collaborates with Clinical Supervisors for trends; develops and implements strategies to address drifts in practice.
7. Assesses customer and patient satisfaction; develop strategies to address satisfaction issues.
8.Collaborates with unit-based Clinical Education Specialist for orientation and ongoing professional development of all staff.
9. Participates both proactively and retroactively in assessing and reviews quality of care by utilizing modalities such as rounding, data collection through dashboards, etc. and participating in event reviews, as appropriate. Provides timely review and feedback to management team for fiscal responsibilities of designated areas reflecting optimal utilization of all resources.
Provides timely review and feedback to management team for fiscal responsibilities of designated areas reflecting optimal utilization of all resources.
1. Provides timely review and feedback to management team for fiscal responsibilities of designated areas reflecting optimal utilization of all resources.
2. Works in collaboration with other leaders and departments to develop, secure approval for, and monitor revenue, expenses and capital budget for areas of responsibility.
3. Reviews financial data monthly and recommends/implements strategies to ensure compliance with approved budgets.
4. Conducts ongoing evaluation of productivity. Provides strategic management for department.
Provides strategic management for department.
1. Establishes and oversees unit-based goals in conjunction with division and organizational goals/priorities.
2. Supports the growth of Phoenix Children’s; participates in the development and implementation of programs, as applicable.
3. Oversees all aspects of care delivery, both direct and indirect, for areas of responsibility.
4. Facilitates, attends and participates, as appropriate, in medical staff, hospital and patient care area committees.
5. Facilitates a structure of shared governance; support a just culture.
6. Supports unit based and system wide research and quality improvement initiatives.
7. Influences the practice of nursing through participation/professional organizations. Works closely and in conjunction with other disciplines and specialty areas to ensure effective and coordinated delivery of high quality care.
Performs miscellaneous job related duties as requested.
Phoenix Children's Mission, Vision, & Values Mission
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within the timeframe listed in the requirement? 1. Bachelor`s in Nursing
Required Yes No 2. Masters in related field
Preferred Yes No Experience Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement? 1. Five years of experience in the specialty area or with a pediatric patient population to include leadership and / or supervisory responsibilities.
Required Yes No 2. Three or more years of experience in an Emergency Department.
Preferred Yes No Special Skills Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement? 1. Analytical and statistical skills necessary to develop and monitor unit operating and personnel budgets.
Required Yes No 2. Demonstrates critical thinking and problem solving abilities in order to resolve complex clinical, systems and personnel problems and issues which affect the unit and inpatient departments
Required Yes No 3. Demonstrates critical thinking and problem solving abilities in order to resolve complex clinical, systems and personnel problems and issues which affect the unit and inpatient departments.
Required Yes No 4. Must be able to assume 24-hour accountability for unit coverage.
Required Yes No Additional Requirements Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement? 1. Current AZ RN license or an RN license from a compact state with multistate privileges or the ability to establish licensure to Arizona law prior to start date.
Required Yes No 2. Current BLS certification from the American Heart Association.
Required Yes No 3. PALS certification from the American Heart Association within one year of hire.
Preferred Yes No 4. National nursing or related certification (eg. CPEN, CEN, CNML)
Preferred Yes No Certification / License / Registry Requirements for the Position 1. AZ RN License OR Compact to Arizona License OR Compact State - Required 2. Basic Life Support - Required 3. Ped Advanced Life Support OR PALS within 1 year of hire - Required 4. Cert Peds ER Nrs (BCEN) - Preferred Physical Requirements & Occupational Exposure/Risk Potential 1. Physical Requirement - Climbing - Constantly 2. Physical Requirement - Feeling (sensing textures and temperatures) - Constantly 3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly 4. Physical Requirement - Hearing - Constantly 5. Physical Requirement - Pushing/pulling - Constantly 6. Physical Requirement - Reaching - Constantly 7. Physical Requirement - Sitting - Occasionally 8. Physical Requirement - Standing - Frequently 9. Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently 10. Physical Requirement - Talking - Constantly 11. Physical Requirement - Tasting/smelling - Constantly 12. Physical Requirement - Walking - Constantly 13. Physical Requirement - Near Vision - Constantly 14. Physical Requirement - Far Vision - Constantly 15. Physical Requirement - Color Discrimination - Frequently 16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly 17. Physical Requirement - Lift up to 35 pounds without assistance - Frequently 18. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally 19. Occupational Exposure/Risk Potential - Inside office environment - Applicable 20. Occupational Exposure/Risk Potential - Outdoor weather conditions - Applicable 21. Occupational Exposure/Risk Potential - Extreme temperatures - Applicable 22. Occupational Exposure/Risk Potential - Confined areas - Applicable 23. Occupational Exposure/Risk Potential - High places - Applicable 24. Occupational Exposure/Risk Potential - Extreme noise levels - Applicable 25. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable 26. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable 27. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable 28. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable 29. Occupational Exposure/Risk Potential - Radiation exposure - Applicable 30. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply I Agree Next
This position manages, evaluates and supervises operational functions and activities of assigned area by guiding and supporting staff and serving as liaison with other departments to facilitate quick resolution of issues to ensure excellence in a family centered care environment.
Position Duties Clinical LeadershipAs needed, provides developmentally appropriate clinical care within professional domain to ensure delivery of quality integrated developmentally appropriate patient care; participates as appropriate in emergent situations.
1. Maintains 24/7 accountability for patient care operations. Works with unit leadership and House Supervisors to support unit needs and access to leadership representation 24 hours, 7 days a week.
2. Responsible for collaborating with colleagues to develop and implement the patient care philosophy, standards of practice, department goals, policies and procedures.
3. Assesses necessary nursing and technical personnel are available to meet fluctuating census, acuity and budgetary goals. Implements innovative and effective recruitment, retention and onboarding strategies in collaboration with HR and other departments/disciplines to meet unit needs as well as to foster growth and staff satisfaction.
4. Ensures continual delivery of high quality nursing care.
5. Assures compliance of The Joint Commission and CMS standards as well as other regulatory agencies.
6. Enforces adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measures health outcomes against standards; makes or recommends adjustments.
7. Assumes bed-manager responsibility in collaboration with House Supervisor as scheduled.
8. Remains current and works towards best practice in nursing management, clinical knowledge and PCH policies and procedures. Incorporates nursing expertise by serving as a resource related to clinical aspects of areas of responsibility. Develops and supervises staff through provision of timely feedback and use of appropriate Human Resource policies and tools to facilitate and ensure the ability of staff to achieve highest level of professional growth and desired performance standards.
1. Manages all aspects of personnel administration for unit(s) of responsibility including by not limited to recruitment, interviewing, selection of professional, technical or supervisory staff.
2. Implement strategies to foster staff’s high engagement, maintain low staff turnover, and support high level of staff satisfaction.
3. Assists staff with goal setting; implements continual performance development.
4. Evaluates staffing patterns/needs; match staff competency with patient acuity.
5. Works collaboratively with Clinical Supervisors to identify staff performance issues/needs, provides feedback and support to address staff issues requiring immediate intervention, and identifies educational needs to ensure maintenance of established performance, competency, and quality standards.
6. Monitors/reviews safety reports and collaborates with Clinical Supervisors for trends; develops and implements strategies to address drifts in practice.
7. Assesses customer and patient satisfaction; develop strategies to address satisfaction issues.
8.Collaborates with unit-based Clinical Education Specialist for orientation and ongoing professional development of all staff.
9. Participates both proactively and retroactively in assessing and reviews quality of care by utilizing modalities such as rounding, data collection through dashboards, etc. and participating in event reviews, as appropriate. Provides timely review and feedback to management team for fiscal responsibilities of designated areas reflecting optimal utilization of all resources.
Provides timely review and feedback to management team for fiscal responsibilities of designated areas reflecting optimal utilization of all resources.
1. Provides timely review and feedback to management team for fiscal responsibilities of designated areas reflecting optimal utilization of all resources.
2. Works in collaboration with other leaders and departments to develop, secure approval for, and monitor revenue, expenses and capital budget for areas of responsibility.
3. Reviews financial data monthly and recommends/implements strategies to ensure compliance with approved budgets.
4. Conducts ongoing evaluation of productivity. Provides strategic management for department.
Provides strategic management for department.
1. Establishes and oversees unit-based goals in conjunction with division and organizational goals/priorities.
2. Supports the growth of Phoenix Children’s; participates in the development and implementation of programs, as applicable.
3. Oversees all aspects of care delivery, both direct and indirect, for areas of responsibility.
4. Facilitates, attends and participates, as appropriate, in medical staff, hospital and patient care area committees.
5. Facilitates a structure of shared governance; support a just culture.
6. Supports unit based and system wide research and quality improvement initiatives.
7. Influences the practice of nursing through participation/professional organizations. Works closely and in conjunction with other disciplines and specialty areas to ensure effective and coordinated delivery of high quality care.
Performs miscellaneous job related duties as requested.
Phoenix Children's Mission, Vision, & Values Mission
To advance hope, healing and the best healthcare for children and their families
VisionPhoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable Apply for this position? First Name * Last Name * Phone * Email Address *Good News! Your email account already has already been registered. Provide your password for quicker access.
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within the timeframe listed in the requirement? 1. Bachelor`s in Nursing
Required Yes No 2. Masters in related field
Preferred Yes No Experience Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement? 1. Five years of experience in the specialty area or with a pediatric patient population to include leadership and / or supervisory responsibilities.
Required Yes No 2. Three or more years of experience in an Emergency Department.
Preferred Yes No Special Skills Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement? 1. Analytical and statistical skills necessary to develop and monitor unit operating and personnel budgets.
Required Yes No 2. Demonstrates critical thinking and problem solving abilities in order to resolve complex clinical, systems and personnel problems and issues which affect the unit and inpatient departments
Required Yes No 3. Demonstrates critical thinking and problem solving abilities in order to resolve complex clinical, systems and personnel problems and issues which affect the unit and inpatient departments.
Required Yes No 4. Must be able to assume 24-hour accountability for unit coverage.
Required Yes No Additional Requirements Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement? 1. Current AZ RN license or an RN license from a compact state with multistate privileges or the ability to establish licensure to Arizona law prior to start date.
Required Yes No 2. Current BLS certification from the American Heart Association.
Required Yes No 3. PALS certification from the American Heart Association within one year of hire.
Preferred Yes No 4. National nursing or related certification (eg. CPEN, CEN, CNML)
Preferred Yes No Certification / License / Registry Requirements for the Position 1. AZ RN License OR Compact to Arizona License OR Compact State - Required 2. Basic Life Support - Required 3. Ped Advanced Life Support OR PALS within 1 year of hire - Required 4. Cert Peds ER Nrs (BCEN) - Preferred Physical Requirements & Occupational Exposure/Risk Potential 1. Physical Requirement - Climbing - Constantly 2. Physical Requirement - Feeling (sensing textures and temperatures) - Constantly 3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly 4. Physical Requirement - Hearing - Constantly 5. Physical Requirement - Pushing/pulling - Constantly 6. Physical Requirement - Reaching - Constantly 7. Physical Requirement - Sitting - Occasionally 8. Physical Requirement - Standing - Frequently 9. Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently 10. Physical Requirement - Talking - Constantly 11. Physical Requirement - Tasting/smelling - Constantly 12. Physical Requirement - Walking - Constantly 13. Physical Requirement - Near Vision - Constantly 14. Physical Requirement - Far Vision - Constantly 15. Physical Requirement - Color Discrimination - Frequently 16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly 17. Physical Requirement - Lift up to 35 pounds without assistance - Frequently 18. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally 19. Occupational Exposure/Risk Potential - Inside office environment - Applicable 20. Occupational Exposure/Risk Potential - Outdoor weather conditions - Applicable 21. Occupational Exposure/Risk Potential - Extreme temperatures - Applicable 22. Occupational Exposure/Risk Potential - Confined areas - Applicable 23. Occupational Exposure/Risk Potential - High places - Applicable 24. Occupational Exposure/Risk Potential - Extreme noise levels - Applicable 25. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable 26. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable 27. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable 28. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable 29. Occupational Exposure/Risk Potential - Radiation exposure - Applicable 30. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply I Agree Next
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