Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Data-driven, analytical, and collaborative? If so, you could find a home on the Billing Strategy & Design team at Spectrum.

At Spectrum we keep customers connected across our 41-state footprint. Our team provides customers with easy-to-understand bills across all their telecom services including Mobile, Internet, and Cable, and whenever new promotions, or products are released. By leveraging innovation in billing technology, our Billing Strategy & Design team helps deliver the exceptional services and experiences Spectrum is known for.
is known for.

BE PART OF THE CONNECTION

As a Billing Solutions Manager on the Billing Strategy & Design team, you will manage a team of billing solution analysts as well as billing release / project managers. The team is responsible for the design and configuration of the billing solution supporting the Spectrum mobile product, partnering with teams across the organization. During the software development life cycle, you’ll actively participate in business grooming, technical grooming, solution definition, defect reviews, and solution gap analysis.

WHAT OUR BILLING SOLUTIONS MANAGERS ENJOY MOST

Creatively solutioning new requestsMeeting business needs by completing assigned projects on time with high-quality resultsWorking closely with the operations teams to address identified solution gaps

On a given day you’ll work on a diverse scope of solution requests, working with team members in diverse time zones. You’ll thrive in this role if you can quickly pivot across multiple initiatives, and professionally communicate with all levels of business stakeholders, IT development teams, billing teams, testing teams, and customer facing teams.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Experience: Billing Solution Design: 5+ yearsEducation: Bachelor’s degree in engineering, technical, or related field, or equivalent experienceSkills: Critical Thinking, Executive Communication, and Adaptability Abilities: Supervise and motivate others; develop strong working relationships with peers and project members; Provide options and solutions when confronted with challenges; Situationally modify style between directive and participative approaches; Able to operate with minimal oversightTravel Ability: Travel requiredHybrid Schedule: Four in-office days weekly

Preferred Qualifications

Management or leadership experienceExposure to best-in-class practices at Fortune 500 sized organization

This position is not eligible for immigration sponsorship

SPECTRUM CONNECTS YOU TO MORE

Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the companyLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedSupportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: HQ452 Business Unit: Customer Operations Zip Code: 06902

Who You Are Matters Here

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