Metabolic Assistant Company: WMC Advanced Physician Services PC City/State: Hawthorne, NY Category: Clerical/Administrative Support Department: Genetics Union: No Position: Full Time Hours: Mon-Fri, 8:30-5pm Shift: Day Req #: 43004 Posted Date: Jul 10, 2025 Hiring Range: $20.28-$25.87 Apply Now External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29824) Internal Applicant link Job Details: Job Summary: Provide a wide variety of administrative support to Advanced Medical Genetics Practice, including coordination of care for patients served in the practice. Responsibilities: + Manage/schedule all interactions/appointments for patients/individuals with Metabolic Disorders managed at our center based on protocol &/or medical need on an ongoing basis including but not limited to clinic visits, transportation, translation, obtaining results & arranging follow-up. + Document any and all activities related to the patient that occurs in the clinic or by phone in the electronic medical chart. + Function as the liaison between the patients/families and the Medical Genetics team. + Schedule appointments & prepare all follow-up lab requisitions including special tests according to protocol and communicate with the families accordingly. + Collect results and visit reports from outside laboratories and providers in a timely fashion and communicate with the Medical Genetics team as needed. + Function as an advocate and the contact person for the IMDC families to assure continued optimum care especially for our Spanish-speaking families. + Generate & maintain a system for obtaining insurance authorization for enteral formulas, medications, clinic visits, including letters of medical determination/necessity. + Send provider letter to patient’s MD with copy of lab results, if appropriate, particularly with patients who have been referred by Newborn Screening (NBS). + Collect, organize, and update pertinent information in the electronic medical records for all IMDC patients especially for new and NBS referrals. + Create and modify documents such as reports, memos, and letters as needed to help with patient management. + Maintain confidentiality in all aspects of the job. Coscore: N/A Qualifications/Requirements: + Experience: computer proficient with working knowledge of word processing, spreadsheets, and data management software with prior experience in a medical office. + Education: Associates Degree required. Bachelor’s Degree preferred. In Lieu of Bachelors, 3-5 years of equivalent combination of related experience Licenses / Certifications: Other: Proficiency in Spanish is a must. (speaking, writing and reading). Highly organized, detailed-orientated, reliable and possess the ability to work independently and efficiently; the ability to screen and prioritize tasks is essential. About Us: WMC Advanced Physician Services PC Benefits: We offer a comprehensive compensation and benefits package that includes: + Health Insurance + Dental + Vision + Retirement Savings Plan + Flexible Savings Account + Paid Time Off + Holidays + Tuition Reimbursement Apply Now External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29824) Internal Applicant link Talent Community Search Jobs Hiring Events (https://wmchealthjobs.org/job-events-list/)