Summary
Job Description:
Baptist Health is looking for a Messaging & Directory Services Engineer - Intermediate to join our team in Louisville.
This role provides comprehensive support for our IAM platform, ensuring its optimal performance and reliability. This role involves a mix of operational systems support, customer support, and project and vendor management.
Essential Duties:
• Administrative and daily operational support of MDS systems.
• Monitor and maintain health of MDS systems and associated workflows.
• Auditing and reporting of resources associated to MDS systems.
• Engage various vendors to receive support.
• Stay current on departmental standards.
• Provide direct end user support.
• Create and maintain end user and team documentation.
• Participate in on-call rotation.
• Participate in organization-wide projects or initiatives involving MDS systems and team.
• Collaborate with other areas of the business to understand needs and develop appropriate solutions.
• Interact with various vendors to coordinate efforts.
Minimum Education, Experience, Training and Licensures Required
Bachelor’s degree with three years' experience
5 plus years of job-related experience in lieu of degree
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.