Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...

Our Harry Potter Flagship store is seeking part-time Summer Seasonal Merchandise Associates.

Warner Bros. is continuing to expand and evolve the Wizarding World of Harry Potter and Fantastic Beasts with the opening of Flagship Wizarding World stores, in key cities globally. These stores will bring to life the magic of Harry Potter and Fantastic Beasts for all Fans and Super Fans of the franchise.  Flagship Retail will deliver incredible product, service and environments in spaces that truly celebrate the Wizarding World.  

This part-time position will support the leadership hierarchy of the New York Flagship Wizarding World store by maximizing customer and fan engagement in an awe inspiring, best in class retail environment. One of the main responsibilities for this role will be to actively engage customers through an immense experiential environment while maintaining our brand standards.

Your Accountabilities…

Customer Service  

Promotes a positive and seamless guest experience.   Support store service levels by effectively delivering merchandising team objectives   Maintain store appearance to ensure that it is neat, orderly, and well stocked to meet the Company’s visual merchandising standards.  Follows store set priorities and brand standards.  Actively supports guest experience outside of assigned department as required due to needs of the business.  

Store Operations 

Process store shipments in line with guidelines, ensuring productivity targets are achieved   Use POS technology to ensure all price changes, promotions and recalls actioned effectively   Support an accurate stock file by following cycle count, write off and damage processes   Follows, teaches, and exhibits all safety and compliance protocols   Performs all other duties as instructed   Collaborates with store leadership to drive top selling items  

Financial Analytics 

Follows the steps of sales in each customer engagement  Responsible in attaining delegated daily, monthly, or quarterly sales goals.  

Brand Representation 

Maintain store appearance to ensure that it is neat, orderly, and well stocked to meet the Company’s visual merchandising standards.  Teaches and lives stores culture with each associate  Collaborates with the team to follow company values  Follows and impacts store set priorities and brand standards  

Experience and Qualifications…

  

Minimum 6 months experience in premium retail, in a stock, replenishment, or visual role Strong Merchandising knowledge and understanding of Visual merchandising standards  Ability to problem solve and respond to department priorities and direction.  Knowledge of Harry Potter series and background  Demonstrated customer service skills   Ability to work effectively in a team environment   Strong attention to detail with focus on basic numerical skills   Highly motivated self-starter with good initiative   Proficiency with Word, Excel, PowerPoint   Must have open availability for a flexible work schedule that meets the operating needs of the business, including overnights, evenings, holidays, and weekend shifts 

In compliance with local law, we are disclosing the compensation for roles that will be performed in New York City. The rate listed is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Rate: $19 per hour. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.