Position OverviewUnited Health Services is seeking a Mental Health Assistant to support the care and safety of patients in our inpatient behavioral health units. In this role, you will assist with daily activities, observe and report behavioral changes, de-escalate situations when needed, and work closely with nurses, therapists, and physicians to promote a therapeutic and structured environment for patients. The ideal candidate is compassionate, patient, and committed to supporting individuals with mental health needs. A high school diploma or equivalent is required; prior experience in behavioral health or human services is preferred. At United Health Services, Every Connection Matters—join a team that values empathy, teamwork, and respect, and plays an essential role in helping patients heal with dignity and support. Primary Department, Division, or Unit: Krembs 3 Psychiatric, UHS Binghamton General Hospital Primary Work Shift: Night Regular Scheduled Weekly Hours: 24 Compensation Range: $19.37 - $28.09 per hour, depending on experience ----- Job Responsibilities + Assists patients or provides complete care including bathing, dressing, grooming, hydration and nutrition, and care of personal space and belongings. + Performs clinical measurements including Vital Signs, Intake and Output and documents findings. + Ensures comfort and safety in the environment for individual patients, families, self and coworkers through good body mechanics when assisting patients with mobility and transportation, proper use of equipment, following policy for restraints and seclusion, and use of monitoring techniques. + Makes frequent rounds observing patients to anticipate possible patient needs. + Plans, initiates, and assists patients with unstructured activities to address leisure time needs and encourages patient participation in all activities. + Reports patient or unit problems to the appropriate RN or Mental Health Tech. + Assists with ECT treatments according to procedure including obtaining, set up and cleaning of equipment; providing support and assistance to physicians and nurses; transporting patients; and monitoring patient oral intake post ECT recovery. + Follows procedures in caring for the potentially violent patient and the patient in danger of hurting him/herself or others including monitoring all levels of observation, assisting with the initiation of seclusion and application of restraints, and caring for restrained and secluded patients. + Responds to Code Blue situations in all areas of the hospital as directed utilizing all CPI principles in verbal de-escalation, physical restraint (appropriate to age), 4 point restraint and maintaining a safe environment in all situations, under the clinical supervision of a CPI trained RN. Initiates and maintains appropriate and accurate documentation as required by UHS policy and procedure. + Escorts patients away from the hospital campus and works closely with the interdisciplinary staff in the planning of transfers. + Performs duties such as errands, covering telephones, and other limited tasks on the units. + Performs assigned housekeeping duties. + Performs other related duties as assigned. + Will perform other duties as assigned. Position QualificationsMinimum Required + High School Diploma or GED Preferred + College courses leading to a degree in a mental health related field or Nursing + Previous education in a Nursing Assistant program + Previous work experience in a health care environment + Certified Nursing Assistant ----- Why You’ll Love Working at UHS At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life. A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. ​Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. ​Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. ​A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.