Member Services Coordinator
Dairy Farmers of America
**Job Description**
**General Purpose:**
Provide support for Southwest Area field staff in their delivery of services to members and analytical support for the Grapevine management as may be required.
**Job Duties and Responsibilities:**
+ Manage the day-to-day and monthly calculation of the Area’s quality premium program
+ Develop and deliver information tools to field representatives and reports for Grapevine staff as requested
+ Serve as the coordinator of the Southwest Area’s Young Cooperator Program
+ Oversee the sample courier system
+ Produce some material for the monthly Southwest Area Newsletter
+ Prepare weekly membership report
+ Maintain and distribute the Member Handbook as needed
+ Serve as backup for Field representatives
+ Calculate on the miles to market for all new members
+ Office administration – procure and maintain supplies for the Grapevine office and Fall District Member Meetings
+ The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.
**Requirements**
**Education and Experience:**
+ Undergraduate degree in agriculture, agri-business or similar field
+ Leadership attributes or team lead experience
+ Certification and/or License – Driver’s license and state health department sampler’s license
**Knowledge, Skills and Abilities:**
+ Able to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences
+ Proficient skill with Microsoft Office Suite, specifically (Excel, Word, PowerPoint)
+ Ability to gain knowledge and proficiency in job specific software in a timely manner, specifically (SAP, Power BI, Salesforce)
+ Strong desire to help dairy farmers
+ Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
+ Able to work in collaboration effectively and foster good teamwork
+ Able to obtain any certifications/licenses required by the state regulatory agencies
+ Able to demonstrate leadership qualities as a self-starter
+ Able to drive extended miles in a day (up to 500 miles/day on occasion)
+ Must be able to read, write and speak English
An Equal Opportunity Employer including Disabled/Veterans
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